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Cognitive Agents to Improve User Experience

In a world where over 2.5 quintillion bytes of data is created each day, having a tool to help deliver information to users efficiently is important. Cognitive agents are a tool that can improve user experience for both advisors and customers alike. This self-service technology is capable of understanding human language to provide accurate information […]

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Essentials for Your Digital Strategy: Smart Personalization

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Personalization is a fundamental piece of any digital strategy. Customers expect it, the […]

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The Impact of Artificial Intelligence and Cognitive Computing

In the realm of healthcare, artificial intelligence (AI) and cognitive computing continue to gain momentum, and they have the potential to revolutionize healthcare. In fact, Forrester predicts that 70% of enterprises are anticipated to implement AI in 2018. Furthermore, 25% of enterprises are predicted to supplement point-and-click analytics with conversational interfaces. This growth means that […]

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How to Gain Valuable Insights from Untapped Data Using AI

You probably know your organization needs to invest in artificial intelligence (AI) solutions to take advantage of the deluge of data that mobile and digital users are creating, but do you know why or how? LEGACY ANALYTICS METHODS AREN’T EQUIPPED TO PROCESS ALL DATA TYPES The majority of data is unstructured (around 80%) which means it […]

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Top 5 Pharma & Medical Device Blog Posts From February 2018

Now that March is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in February – they’re ranked in order of popularity, with number one being the most viewed piece. Interest In AI And Cognitive […]

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Driving Operational Efficiency in Telecom and Cable

At the end of the day, a streamlined business can witness tremendous cost and time savings, not to mention deliver better experiences for customers and employees. Most, if not all, leaders in the communications space have ongoing initiatives for optimizing their business, whether it’s the implementation of sophisticated software and technology, or process reengineering to […]

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Recap: Deliver Cognitive Customer Service with IBM Watson

Yesterday, we held a webinar featuring Christine Livingston (Perficient, IBM Watson Director) and Dean Upton (Blueworx, Product Management) around the delivery of customer service using IBM Watson. With self-service platforms becoming popular among global organizations, our webinar served as an informative dialogue around information and best practices. Check out our summary below: Our webinar also […]

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Own Your Cognitive Computing Future with Watson

Several weeks ago, we discussed the power of Watson and its transformative capabilities towards the insurance industry. Well attended, the webinar discussed the simplification of complex processes in gaining a competitive advantage in an industry long wary of technology innovation. Insurance is not the only industry wary of cognitive disruption, with higher education, automotive, real […]

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What Financial Firms Can Learn From Mark Zuckerberg & Facebook

A couple of days ago, I posted this piece on a different blog at Perficient, but thought it was interesting enough to share it with those who work in the banking and insurance industries. –  –  – Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have […]

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Lessons From Mark Zuckerberg’s Alaska Trip & Early Facebook Days

Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have visited every state in the U.S. by the end of 2017. In a post, he shared his thoughts on Alaska’s Permanent Fund Dividend, which provides residents with a portion of the oil revenue the state makes. Each […]

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Perficient Discusses Watson Solutions with IBM CEO

IBM CEO Ginni Rometty hosted a panel with top Watson solution providers to discuss partner experiences with the Watson platform. As an IBM Watson Beacon Award winner, a Watson Talent Partner, and a multi-year IBM Analytics Partner of Year, Perficient was invited to participate in the panel. Christine Livingston, our Watson Practice Director, represented the […]

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5 Themes from Gartner Summit and World Economic Forum

At the recent World Economic Forum (WEF) and Gartner Data & Analytics Summit, a few themes were resounding and common between the two large conferences. These themes all centered on driving innovation across the world with new data and analytics solutions, enabling “responsive and responsible leadership”. WEF was clear that over the coming years, jobs […]

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2017: The Year of AI and Smarter CRM

We’ve heard it from a number of different analyst sources and it’s being talked about all across the web right now – 2017 is the year of cognitive computing or artificial intelligence (AI). The blockbuster partnership announced this week between Salesforce and IBM further validates that AI is more than just the next marketing buzzword […]

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How Can You Use IBM Watson To Prepare Your Taxes?

Tax season is here. Many of us are in the midst of scrambling to collect the tax forms that arrive via snail mail and electronically. Once we believe we have all the forms that are required to complete our taxes, we log into one of the myriad tax preparation software applications on the market, send […]

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Will technology make your doctor disappear?

Maybe soon, your doctor will be a supercomputer, not a person. The possibility was center stage in San Diego at the inaugural Fortune Brainstorm HEALTH conference, where executives with IBM Watson Health and Athenahealth, a provider of cloud-based healthcare services, debated how far cognitive computing will reach into doctors’ offices. Brainstorm HEALTH, sponsored by Fortune […]

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How GSK Is Using IBM Watson To Create Brand Love

IBM World of Watson 2016 is taking place this week in Las Vegas and the agenda is jam-packed with an incredible number of great sessions. If you work in the life sciences space and your role requires the use of sophisticated IT, you’re probably already of aware of Watson and the potential it has to […]

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How Cognitive Cloud Transforms How We Shop

In a blink of an eye, spring has sprung and summer is right around the corner. Many of us will be not only shopping for our vacation getaway but also bringing friends and family together for those cool summer evenings around the barbecue. Personally, I’m a fan of experiences. On the other hand, finding a […]

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IBM Amplify 2016: Cognitive Computing and Watson on Display

Today IBM opened its Amplify conference focusing on IBM Commerce, Marketing and Digital Experience products.  This year is IBM’s 20th anniversary of their commerce product.  IBM customers now sell $100b annually through their commerce systems.  Gartner has listed IBM Commerce as a leader in this space yet again this year. The opening video focused on […]

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IBM ConnectED 2015: The Cognitive Boardroom powered by IBM Watson

Imagine sitting in a conference room discussing potential targets for a merger or acquisition. You say to the staff, “Let’s find the top 10 companies in the robotics space that have annual revenue between 20 and 50 million dollars.” This is where our M&A search will start. The staff goes off and researches data and […]

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Uncover Hidden Value in Healthcare Data with IBM Watson

Healthcare companies in the digital age are now responsible for vast amounts of data. This data is created and acquired on a daily basis, and the volumes are increasing substantially with each patient visit or interaction.  Some information is stored in pre-determined, structured fields within Electronic Medical Records (EMR), claims or financial systems and is […]

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