Posts Tagged ‘cognitive computing’

The post-COVID world will undergo a massive digital disruption that will impact business processes. With so many people working from home, digitizing assets, moving to the cloud, and digital transformation (connecting people where they are using various channels) are becoming key priorities to companies entering a disruptive 2021. It is interesting to know that McKinsey […]

In a world where over 2.5 quintillion bytes of data is created each day, having a tool to help deliver information to users efficiently is important. Cognitive agents are a tool that can improve user experience for both advisors and customers alike. This self-service technology is capable of understanding human language to provide accurate information […]

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Personalization is a fundamental piece of any digital strategy. Customers expect it, the […]

In the realm of healthcare, artificial intelligence (AI) and cognitive computing continue to gain momentum, and they have the potential to revolutionize healthcare. In fact, Forrester predicts that 70% of enterprises are anticipated to implement AI in 2018. Furthermore, 25% of enterprises are predicted to supplement point-and-click analytics with conversational interfaces. This growth means that […]

You probably know your organization needs to invest in artificial intelligence (AI) solutions to take advantage of the deluge of data that mobile and digital users are creating, but do you know why or how? LEGACY ANALYTICS METHODS AREN’T EQUIPPED TO PROCESS ALL DATA TYPES The majority of data is unstructured (around 80%) which means it […]

Now that March is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in February – they’re ranked in order of popularity, with number one being the most viewed piece. Interest In AI And Cognitive […]

At the end of the day, a streamlined business can witness tremendous cost and time savings, not to mention deliver better experiences for customers and employees. Most, if not all, leaders in the communications space have ongoing initiatives for optimizing their business, whether it’s the implementation of sophisticated software and technology, or process reengineering to […]

Yesterday, we held a webinar featuring Christine Livingston (Perficient, IBM Watson Director) and Dean Upton (Blueworx, Product Management) around the delivery of customer service using IBM Watson. With self-service platforms becoming popular among global organizations, our webinar served as an informative dialogue around information and best practices. Check out our summary below: Our webinar also […]

Several weeks ago, we discussed the power of Watson and its transformative capabilities towards the insurance industry. Well attended, the webinar discussed the simplification of complex processes in gaining a competitive advantage in an industry long wary of technology innovation. Insurance is not the only industry wary of cognitive disruption, with higher education, automotive, real […]

A couple of days ago, I posted this piece on a different blog at Perficient, but thought it was interesting enough to share it with those who work in the banking and insurance industries. –  –  – Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have […]

Mark Zuckerberg, Facebook’s CEO, recently took a trip to Alaska as part of his personal challenge to have visited every state in the U.S. by the end of 2017. In a post, he shared his thoughts on Alaska’s Permanent Fund Dividend, which provides residents with a portion of the oil revenue the state makes. Each […]

IBM CEO Ginni Rometty hosted a panel with top Watson solution providers to discuss partner experiences with the Watson platform. As an IBM Watson Beacon Award winner, a Watson Talent Partner, and a multi-year IBM Analytics Partner of Year, Perficient was invited to participate in the panel. Christine Livingston, our Watson Practice Director, represented the […]