Posts Tagged ‘cloud applications’

This is the next installment in a series of blogs on the subject of cloud transformation and building cloud-native applications. In Gartner’s report “Top Emerging Trends for Cloud-Native Infrastructure” published May of 2019, they say “…leaders are keen to invest in cloud-native infrastructure technologies to increase software velocity; enable developer agility, application scalability and resilience; […]

This is the next installment in a series of blogs on the subject of Cloud Transformation. When an organization transitions to cloud technology, it will often change the way that organization thinks about IT solutions. Cloud technology allows an organization to operate in more of an experimental/disposable way. This freedom allows an organization to “try […]

Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #6: Cloud Enables Customer Care Anywhere Cloud solutions enable better customer care experiences. Customers can find the […]

The cloud is here to stay. The benefits and value of cloud applications and storage cannot be ignored. That said, this existence of information, content, and knowledge beyond an organization’s traditional on-premises data stores presents special challenges to the governance program. Using external sources for information creates a lack of direct control and also challenges […]

Be honest…are you tired of the amount of effort it takes just to look at your basic queue of Sales Orders? We all know the drill… Download file “X”, upload that to internal system Y, then run macro Z to produce something that can actually be used by most of the organization. It just seems […]