It was 2002 when I landed what I considered to be my first real professional job. I was hired by a small advertising agency as a graphic designer, though I mainly got the offer because I also knew how to build websites. At the time, I had not created any principles and would still often […]
Posts Tagged ‘behavior change’
The Five Whys – Simple Yet Helpful Root Cause Analysis
Most are familiar with the Five Ws for information gathering: Who, What, When, Where, and Why – adding in How for good measure (making it the Six Ws). Fewer are aware of the Five Whys which is a simplistic method of root cause analysis (RCA). This article explains the Five Whys, also known as a […]
Massive Health
A new healthcare startup called Massive Health has been getting a lot of buzz recently. They are still in–as they call it–“ninja mode,” so there aren’t a lot of details about the products and services they will be offering. But it’s clear that the company is going to be focusing on driving behavior change by […]