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Posts Tagged ‘Skype For Business’

Skype for Business Online – Call Queues

As previously mentioned in my post about auto attendants, I briefly discussed covering the new addition of Call Queues in Skype for Business Online in a follow-up post. That being said, I will describe what exactly a call queue is and how this functionality can be beneficial to you when leveraging Cloud PBX. I will cover how to […]

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Skype Online – Meeting Migration Service Tips & Tricks

Last November Microsoft released the Meeting Migration Service (MMS). MMS is a Skype for Business Online service that automatically updates Skype for Business meetings for users. MMS will identify any future single and recurring meetings for a meeting organizer, replace the meeting information block with new conference information, and send out meeting updates to all recipients. […]

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Skype Online – New Auto Attendant Feature Overview

Last week Microsoft announced general availability of auto attendants and call queues in Skype for Business Online in Office 365. These features have been in preview for several months, and I know many people are excited to finally have them released. The lack of auto attendants and call queues have prevented many organizations from utilizing […]

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Skype Online – How to Run a Network Assessment

In my last blog post, I discussed why a network assessment is needed when moving to Skype for Business Online. This time I’m going to walk through a quick example using the network assessment tool provided by Microsoft and see if my home network meets the requirements (just an example, this tool is meant for […]

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Skype Online – Why You Need a Network Assessment

Shifting workloads to the cloud places a bigger emphasis on having a high-quality network to the Internet, and Skype for Business Online is no exception. Skype for Business Online utilizes multiple real-time media types, such as audio, video, and application sharing. The quality and user experience of these modalities will be impacted not only by […]

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Skype Online – Dial Plans Available in Preview

4/24/2017 – See my latest blog entry to see dial plans in action after being released from preview. When Skype Online was first introduced, it had its limitations, particularly around policies and customization. From an administrative point of view, you were locked down to being able to use only predefined policies. As Cloud PBX and […]

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New Skype for Business Client Released for macOS!

Great news for enterprise Mac users – this week, out of Redmond: the new Skype for Business client for macOS has been released and is available for download! If you’re a business Mac user (or if you support Mac users), and currently use Lync Server, Skype for Business Server, or Skype for Business Online as […]

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Say “Goodbye” to !UNINVITED! Attendees in Skype for Business

I wanted to highlight some welcome news about the Skype for Business Online PSTN conferencing service that was announced late this summer, and discussed in greater detail during several of the deep-dive sessions at Microsoft Ignite 2016 this past week in Atlanta, GA.  In short, the PSTN conferencing service is getting even better, more flexible, […]

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New Skype for Business Online Functionality Announced at Ignite

There’s a wealth of exciting information being presented at Ignite 2016 – news about emerging Skype for Business Online features is no exception!  Corporate VP Gurdeep Pall addressed attendees during Monday’s Skype for Business keynote, discussing a number of coming advancements in the Microsoft unified communications space including the newly designed Skype for Business client […]

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Skype Operations Framework: Learn More at Microsoft Ignite

Microsoft Ignite is next week, and I invite you to stop by booth #2132 to say hello! As a Skype for Business Launch Partner for new meetings and voice services in Office 365, Perficient’s experts will be available at the booth to discuss our approach and experience transitioning global organizations to Skype for Business. By […]

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