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Posts Tagged ‘Skype for Business Online’

Skype for Business – Controlling Contact Privacy Options

By default in Skype for Business, any two users (internal or external) who can communicate with each other can also see each other’s presence information. Some organizations may want to give their end users control on who they want to see their presence information. This can be configured through a feature called Privacy Mode, and […]

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Office 365 – Microsoft Teams Adds Calling Capabilities

Yesterday Microsoft announced the availability of new calling capabilities in Teams, including PSTN dialing, call history, hold/resume, speed dialing, call transfer, voicemail, and many more features. This follows Microsoft’s announcement at Ignite 2017 that Teams will replace Skype for Business as the primary communications tool in Office 365, and adding these calling capabilities moves us […]

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Microsoft Teams – Features & Capabilities Roadmap Released

During Ignite 2017, several Microsoft representatives made comments that a features and capabilities roadmap for Microsoft Teams would be released in October. Holding true to this promise, Microsoft released the roadmap last week in this blog post in the Microsoft Tech Community. The roadmap lists what is available today and what is coming for three […]

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Skype for Business – Upcoming Ignite 2017 Sessions to Watch

With one week to go until Microsoft Ignite 2017 in Orlando, FL, I decided to take a look at the Skype for Business sessions to see which ones gave clues about new and upcoming features to the product. Here are the top four that I found. First, there is Real Time Communications with Network Planner. It […]

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Skype Online – Pulse Available Exclusively to Broadcast Meetings

If you check the Message Center in the Office 365 admin portal, Microsoft announced that the Pulse service is no longer available as a free service but as an exclusive service for Skype for Business Broadcast Meetings. Microsoft Pulse allows for interactive voting, surveys, and polls to be conducted during a meeting for attendee interaction. […]

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Skype Practice Adds New Capabilities with Clarity Connect

Announced on Friday, June 23, 2017, Perficient acquired Clarity Consulting based out of Chicago. Clarity Consulting adds many capabilities to Perficient’s Microsoft practice for custom application development and cloud implementations. Most notably is the addition of Clarity Connect, a full feature contact center solution for Lync and Skype for Business. Clarity Connect was developed specifically […]

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Skype Online – Managing User Access to Skype Meeting Broadcast

The things you can find when you’re not even looking for them. Recently I was enabling Skype Meeting Broadcast in Office 365 for a customer, and I wanted to verify if there were any other PowerShell commands available with the word “broadcast” in them to make sure I didn’t miss any configuration options. When I […]

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Skype for Business Online – Call Queues

As previously mentioned in my post about auto attendants, I briefly discussed covering the new addition of Call Queues in Skype for Business Online in a follow-up post. That being said, I will describe what exactly a call queue is and how this functionality can be beneficial to you when leveraging Cloud PBX. I will cover how to […]

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Skype Online – How To Create and Apply Dial Plans

Last week Microsoft moved Skype for Business Online tenant dial plans from preview into general availability. As I have previously written about, dial plans are a great addition to those considering Cloud PBX for their organizations. Dial plans allow administrators to accommodate end-user dialing habits, such as dialing 7 digits for a local number. Dial […]

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Skype Online – Meeting Migration Service Tips & Tricks

Last November Microsoft released the Meeting Migration Service (MMS). MMS is a Skype for Business Online service that automatically updates Skype for Business meetings for users. MMS will identify any future single and recurring meetings for a meeting organizer, replace the meeting information block with new conference information, and send out meeting updates to all recipients. […]

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