Jane Louis | Microsoft
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Jane Louis

Microsoft Marketing Manager

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janelouisMSFT

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Clarity Connect: Contact Center for O365 & Skype for Business

Gain all the advantages of a cloud contact center while still leveraging your investment in Office 365 or Skype for Business with Clarity Connect. Clarity Connect was developed exclusively for and is native to Skype for Business. As a result, no additional software clients need to be installed – agents and supervisors can just open […]

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Meet Clarity Connect for Salesforce

Salesforce and Skype for Business customers can now deliver a more orchestrated customer experience with Clarity Connect for Salesforce. The contact center solution naturally extends Skype for Business functionality in your CRM environment to intelligently route and record incoming calls. Clarity Connect for Salesforce Features Put customer intelligence into action by bringing the power of […]

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Royal Caribbean: Smooth Sailing with SharePoint

Known for its innovations in the industry with cutting-edge cruise ships and unique onboard activities, Royal Caribbean also leads the way with technology innovation. Royal Caribbean’s legal team was inundated with requests and needed a way to improve operations by working smarter and more efficiently. We built a SharePoint platform on Microsoft Azure that automates […]

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Having Trouble with Exchange Online Distribution List Management?

During migration from an on-premises Exchange system to Exchange Online, group management functionality is lost. A known limitation of Exchange Online prevents migrated users from managing distribution lists previously stored on premises. Our new app can help. Check out our video, and contact us to learn more!

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Giving Back to Local Communities with Microsoft

Every year at Microsoft Inspire, we participate in the U.S. One Commercial Partner (OCP) community project. This is one of our favorite parts of Inspire – we love getting involved with the local community and sharing our time with them. This year, Perficient joined Microsoft at The Fishing School in Washington, D.C. to install a […]

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Microsoft 365: Deploying Office 365 ProPlus with Intune

Along with the launch of Microsoft 365, Microsoft recently announced the ability to deploy Office 365 ProPlus applications from the cloud with Intune. As Microsoft puts it, “This development marks the first step towards having simple and enterprise-ready ProPlus deployment capabilities with Intune with more enhancements to come in the near future.” Check out this […]

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Considering an Azure Active Directory Hybrid Identity Solution?

Identity solutions can be complicated, especially with the rising popularity of consumer-based devices and cloud SaaS applications in the corporate space. Microsoft recognizes this, and to help, they’ve put together the Hybrid Identity Design Considerations Guide. According to Microsoft, “[This guide] will help you to understand how to design a hybrid identity solution that best […]

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Digital Transformation in Retail Using Microsoft Dynamics 365

On the Microsoft Dynamics 365 blog, Ed Kennedy from our partner Episerver analyzes the use of Dynamics 365 combined with eCommerce platforms to improve the retail experience. He writes: “Retailers already benefit from how Microsoft Dynamics 365 integrates enterprise resource planning (ERP) and customer relationship management (CRM) into a single, cloud-based solution. Dynamics 365 has […]

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Perficient Named in Gartner Market Guide for Migration Services

Research firm Gartner recently issued its Market Guide for Implementation and Migration Services — Microsoft Office 365, SharePoint and Skype Services. This guide is intended to help organizations select vendors to assist with complex migrations to Office 365 while decreasing risk. According to Gartner’s research, 86% of respondents said that they already have moved or […]

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Microsoft 365 Enterprise – The Basics

One of the biggest pieces of news coming out of Microsoft Inspire is the launch of Microsoft 365. Microsoft touts it as a solution that “brings together Office 365, Windows 10 and Enterprise Mobility + Security, delivering a complete, intelligent and secure solution to empower employees.” From the Office Blog: “Microsoft 365 Enterprise is designed for […]

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Insights, best practices and technical perspectives to help you leverage your investment in Microsoft technology solutions to power your business growth

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