More and more often I find people looking for the “Holy Grail” of enterprise content management. Too often, they try to integrate governance, user management and the cure for cancer in one product. Surprisingly, there are those out there who are offering all of this and more. Even more incredibly, there are CXO’s who believe it’s even possible.
I would like to give an easy example on what your ECM system should NOT do. Your ECM system should not be in charge of managing users. Users need to access multiple systems across your company and therefore you should duplicate (perform maintenance in two places) this information. Instead, you should look for a system that allows you to synchronize (connect) to your active directory (or whatever you use to hold your users). A simple rule of thumb for all-in-one, unless you are looking for a printer for your home office, it is probably a bad investment.
But of course this is just how I see it, what do you think? Is an ECM Swiss-army-knife a good investment?