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Perficient Wins 2019 Coveo Accelerator Award at Coveo Impact

Day one of Coveo Impact 2019 in San Francisco was brought to a close with the Coveo Community Awards this evening. These awards celebrate customers and partners that are progressing through the Coveo Relevancy Maturity Model and demonstrate a real commitment to leveraging the platform. As a Coveo Platinum Partner, Perficient is proud to be […]

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[Guide] Data Privacy Laws in Financial Services: NYDFS 500 & GDPR

What is Data Privacy and Why is it Important? Data privacy, or data protection, is the relationship between the collection and dissemination of data, technology, the public perception and expectation of privacy, and the political and legal issues surrounding it all. Individuals, as well as businesses, want to protect their sensitive data, the unauthorized disclosure […]

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Why We’re Excited for NASCO Converge 2019

Helping Blue Cross Blue Shield Companies Win in the Market This year’s NASCO conference, Converge 2019, will kick-off June 3-6, 2019. This conference will be centered on where collaboration, innovation, and technology intersect. NASCO is a Blue-owned organization, dedicated to helping Blue Cross Blue Shield (BCBS) health plans across the nation build a better healthcare […]

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Data As Experience: Designing For The User

This is a continuation of my Data As Experience Series. My last post in this series focused on Context. In this post, we will discuss a process of designing for the user experience. Designing for The User All too often, I see a report designer think more about how to make a report grab the […]

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Strengthening Our Salesforce Capabilities with Sundog Interactive

Today, Perficient announced it is planning to acquire Sundog Interactive, an award-winning marketing and technology consulting firm that delivers Salesforce solutions to the world’s leading manufacturers. Sundog Interactive’s marketing strategy, data and insights, and technology integration services are highly complementary to Perficient’s end-to-end digital transformation offerings. By adding their specialized Salesforce capabilities aimed at accelerating […]

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Cognitive Agents to Improve User Experience

In a world where over 2.5 quintillion bytes of data is created each day, having a tool to help deliver information to users efficiently is important. Cognitive agents are a tool that can improve user experience for both advisors and customers alike. This self-service technology is capable of understanding human language to provide accurate information […]

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The EU Has Released Guidelines for AI Ethics

It’s here. The European Union (EU) has officially declared AI as an important constituent of their economic growth and have put forth rules and guidelines to “trust” the AI system. Does this mean that the EU is trying to instill “human values” into AI? I don’t think so. The requirements that are defined for AI […]

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Barriers to Healthcare Data Standardization

There are numerous obstacles in making healthcare data useful for downstream analysis for decision making. There may be no bigger challenge than taking data that has been captured from disparate healthcare EMR systems and cleansing and normalizing them into something uniform for consumption. This is a result of the way that data is captured in […]

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AI-Powered Search at Coveo Impact 2019

Coveo Impact is where customers and partners come together to share and learn how AI-powered search provides real business value. This year the cognitive search-focused conference will be held in San Francisco May 22-24, 2019. The Coveo Impact 2019 agenda is packed full of educational sessions that focus on how to improve relevance to support […]

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How Cloud-Based CRMs Are Enhancing Customer Care

Most businesses today wouldn’t know what to do without their customer relationship management (CRM) system. Increasingly, most wouldn’t know what to do without their cloud-based CRM system specifically, either. It is this reliance that shows how important modern CRM systems are to customer care. The way in which businesses have used CRM systems have changed, […]

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Analytics: Why Power BI Makes a Better Choice than Excel

All the systems in various domains deal with plenty of data every day. Analysis of this data is essential to perform better and obtain the desired results. This is when Data Science and Analytics come into play. Data Analytics is the interpretation of raw data and its representation in meaningful forms such as graphs and […]

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Cloud Trends in 2019: Businesses Embrace Cloud

The following blog comes from an interview with Perficient’s Strategic Advisors Consulting Managing Principal, Michael Porter, and is part of a series on cloud trends with experts from within Perficient. Cloud usage today has gone from a step pursued by bleeding edge innovators to a normal part of everyday business. Indeed, many companies now follow […]

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Meet Customer Care Expectations With Cloud

People have higher expectations than ever when it comes to customer care. With the development of technology and communications, customers are now seeking immediate gratification. The average customer believes immediacy and accuracy to be two of the important traits of customer service. The method of interaction is also important for consumers, which gives businesses something […]

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Medical Thrillers and Digital Transformation

I have been listening to an audio book called “Cell” by author Robin Cook. This is a medical thriller about a doctor, George Wilson, whose life revolves around an innovation that is devastating and plays a critical role in his entire life and the people he loved. A large company creates a smartphone app that […]

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Design Thinking in the World of Data

Huh?? Say that again. Design thinking is a methodology that provides a solution-based approach to solving problems by using five stages: empathize, design, ideate, prototype, and test. So how does it apply to data? Applying Design Thinking to Data Solutions Engineering, arts, literature, music, and science have mastered the art of design thinking. Why not think […]

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Massively Open Online Data: How’s Your MOOD?

There is more access to free online content than ever before with things like free software and free education. Now, a new trend in digital transformations is emerging that offers free data. Let’s examine where we’re coming from and where we’re going with massively open online data (MOOD). First There Was Massive Open Online Software […]

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4 Ways to Get a Successful Start in Artificial Intelligence

Artificial intelligence (AI) is a hot topic. It’s everywhere, permeating culture well beyond the expected business settings. As a result, the increased visibility has created a general perception that AI is widely deployed and adopted today. But it’s actually not. Only four percent of CIOs have recently invested in or deployed artificial intelligence according to […]

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Cloud Trends in 2019: Unlocking Your Data

The following blog comes from an interview with Perficient’s Azure Practice Director, Steve Holstad, and is part of a series on cloud trends with experts from within Perficient. Businesses have a lot of data. This isn’t news. However, the sheer amount of data that businesses have can even surprise them. This is because old models […]

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AI Adoption and How to Thrive in The 4th Industrial Revolution

We live in a fantastic era of automated cars, drones delivering packages, chatbots taking fast food orders, and a new generation of robots’ co-existence with humans referred to as the 4th industrial revolution. AI has become an integral part of every discussion that I am in with a CXO. It’s always on their top five […]

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Governance in Healthcare: The New Healthcare Imperative

Governance forms the framework for information, content, and knowledge management to operate. Establishing clear, common, and consistent models in healthcare upon which to ground governance components provides a solid foundation executing the management activities that enforce these governance requirements. This ensures the consistency and relevancy of the information for the business – the ultimate goal […]

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Perficient Data & Analytics

Trends, best practices, and technical perspectives from data and analytics experts. Readers will gain valuable insights and strategies in harnessing the power of data to drive actionable intelligence for a digital transformation journey.