COVID-19: Digital Insight For Enterprise Action

Featured Covid

As businesses around the world grapple with the impact of COVID-19 (more commonly known as Coronavirus), digital has the power to help organizations respond quickly while mitigating risk. Access Perficient’s latest insights into how you can leverage digital technologies, tools and channels to not only respond to the pandemic, but drive your operations forward and deliver experiences your customers need.

In the News

Q&A: A Look At How the Coronavirus is Impacting B2B Companies – Digital Commerce 360, April 7, 2020

Perficient Intros Azure, Non-Azure Coronavirus Healthcare Chatbots — CRN, March 30, 2020

Our Latest Insights

Business Continuity — Digital Innovation When It’s Needed Most the Theme of Microsoft Inspire’s Day 1 Keynotes

The COVID-19 pandemic was always likely to be a talking point at Microsoft Inspire. Microsoft didn’t shy away from it either, acknowledging immediately that this year was a little different. The keynote speakers on Day 1 of Inspire – Microsoft...
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Crashing waves — The Second Key Commitment of Revenue Resilience – Creating a Pluralistic Clinical Operating Model

Series Authors: Tom Kiesau, Dr. Sam Bhatia, Paul Griffiths This series explores the uncomfortable reality that this adaptation will likely span a longer period of time than the authors believe has been widely expected. Three leading organizations -- Salesforce, Perficient, and The Chartis Group -- have come...
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Perficient Pass The Mug Challenge — Perficient’s “Pass The Mug” Challenge Shows Off Remote Team Culture

COVID-19 has changed the way many businesses operate and even more broadly, how we live our lives. But one thing remains the same: the power of coffee (or tea!) to jazz up your day. As colleagues around the world collaborate...
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Crashing waves — Recovery Has Passed Us By – We Need Hospitals to Be Resilient

Series Authors: Tom Kiesau, Dr. Sam Bhatia, Paul Griffiths This series explores the uncomfortable reality that this adaptation will likely span a longer period of time than the authors believe has been widely expected. Three leading organizations -- Salesforce, Perficient, and The Chartis Group -- have come...
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Accelerate Your Contact Center Migration With the Perficient Starter Pack for Twilio Flex

One of the key advantages of Twilio Flex, Twilio's cloud-based contact center platform, is that it is highly customizable. Organizations have a high degree of control over the customer, agent, and supervisor experiences. Many customers want to accelerate migration of...
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Noah Buscher X8zstuks2pm Unsplash — Perficient’s Green Team Shares Top Tips During Quarantine

The work we do each day is only part of the responsibility we take on. As a global company, the need for community and connection is nurtured through shared vales among colleagues. Perficient colleagues are leaders in their communities and...
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Chris Montgomery Smgtvepind4 Unsplash — Built In Recognizes Perficient as a Company with a Remote Culture Built to Last

Recently, Built In, a well-known online tech community, profiled our own Vice President of People, Andrea Lampert, SPHR, to get her take on how companies can continue to build a culture while working remote that will last for the long-term....
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Innovation in B2B Healthcare: the Now, the New, & the Next

It goes without saying that the start of this new decade is unprecedented, unplanned, and flat out unwanted. Yet here we are, and we must find ways to think creatively and collaboratively moving forward. B2B healthcare organizations are at a...
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Medical supplies — How to Create a Unified Process to Manage Product Content for B2B Healthcare Ecommerce

Healthcare ecommerce has seen consistent growth over the past decade, and during the last couple of years, the Amazon effect within the healthcare space has caught everyone’s attention. Even though B2B healthcare companies have generally been quick to adapt to...
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curbside pickup — A Fully SMS-Based Curbside Pickup Solution

In our previous posts, we discussed the increasing popularity of curbside pickup and click and collect as a retail channel and demoed a pickup solution powered by Twilio Flex, Twilio's cloud-based contact center platform. Twilio's powerful platform can also be...
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curbside pickup — Curbside Pickup – Solution Using Twilio Flex and Programmable SMS

In our last post, we talked about how curbside pickup or "click and collect" is expected to remain a popular channel for retailers to connect with their customers in a post-COVID-19 environment. Using SMS and Twilio Flex, Twilio's contact center...
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Manufacturer LE — Accelerating Partner Management: How Manufacturers Can Navigate COVID-19 [Webinar]

Recovering, reopening and rebuilding will be a two-fold process: what now and what next. The pandemic has created a new normal for manufacturers, and the impact of digital communication will more be important than ever before. Join us at Tony...
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