COVID-19: Digital Insight For Enterprise Action

Covid-19 Digital Insights for Enterprises

As businesses around the world grapple with the impact of COVID-19 (more commonly known as Coronavirus), digital has the power to help organizations respond quickly while mitigating risk. Access Perficient’s latest insights into how you can leverage digital technologies, tools and channels to not only respond to the pandemic, but drive your operations forward and deliver experiences your customers need.

In the News

Q&A: A Look At How the Coronavirus is Impacting B2B Companies – Digital Commerce 360, April 7, 2020

Perficient Intros Azure, Non-Azure Coronavirus Healthcare Chatbots — CRN, March 30, 2020

Our Latest Insights

Innovation in B2B Healthcare: the Now, the New, & the Next

It goes without saying that the start of this new decade is unprecedented, unplanned, and flat out unwanted. Yet here we are, and we must find ways to think creatively and collaboratively moving forward. B2B healthcare organizations are at a...
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Medical supplies — How to Create a Unified Process to Manage Product Content for B2B Healthcare Ecommerce

Healthcare ecommerce has seen consistent growth over the past decade, and during the last couple of years, the Amazon effect within the healthcare space has caught everyone’s attention. Even though B2B healthcare companies have generally been quick to adapt to...
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curbside pickup — A Fully SMS-Based Curbside Pickup Solution

In our previous posts, we discussed the increasing popularity of curbside pickup and click and collect as a retail channel and demoed a pickup solution powered by Twilio Flex, Twilio's cloud-based contact center platform. Twilio's powerful platform can also be...
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curbside pickup — Curbside Pickup – Solution Using Twilio Flex and Programmable SMS

In our last post, we talked about how curbside pickup or "click and collect" is expected to remain a popular channel for retailers to connect with their customers in a post-COVID-19 environment. Using SMS and Twilio Flex, Twilio's contact center...
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Manufacturer LE — Accelerating Partner Management: How Manufacturers Can Navigate COVID-19 [Webinar]

Recovering, reopening and rebuilding will be a two-fold process: what now and what next. The pandemic has created a new normal for manufacturers, and the impact of digital communication will more be important than ever before. Join us at Tony...
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Senior Businessman With Eyeglasses Shopping Online — Digitally Catering to New Customers Post-Covid

In a recent blog I wrote called “Your Ecommerce Customers Are About to Change,” I discussed the unique opportunity businesses have been presented with due to COVID-19. Specifically, looking at how their customers, among many other things, will change forever...
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tools — Reopening has started. Is it too late to transform?

With many US cities emerging from lockdown, businesses are considering their next moves, but some fear their window to act has passed. Even with lockdown restrictions loosening, re-entry into the world isn't going to happen overnight, and even when it...
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4 Boosted Business Outcomes for Utilities Fueled by Oracle Cloud

4 Boosted Outcomes Using Oracle Cloud The Utility industry is facing enormous change along with the rest of the world due to Covid-19 and its effects on commercial and residential consumption of energy. The industry has had to learn quickly...
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Monitoring The Health Of Their Patients — Getting Patients to Come Back: Salesforce Revenue Recovery for Healthcare Providers

From crisis to recovery, healthcare providers have been on the front lines for months, protecting the health, safety, and well-being of communities nationwide. But as restrictions are lifted and doors are reopened, there's another big challenge on the horizon for...
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Talking Teams Integration at the Microsoft 365 Virtual Marathon

I am excited to announce that on Thursday May 28th at 10AM PST, I will be speaking at the Microsoft 365 Virtual Marathon alongside countless other Microsoft employees and MVPs. It’s a great honor to be able to present at...
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Microsoft 365 Virtual Marathon is Community Togetherness, Big-Tent Diversity, and Inclusion

In March, I was meeting with a group working on a conference that was designed to be a Microsoft MTC led event for Modern Workplace. We had a great team and some awesome speakers. Michael Gannotti and I kicked off...
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How a Perficient Team is Tackling the Slippery Slope of Declining Penguin Counts

It's important that we find creative ways while we socially distance to engage with our colleagues and our community. Team members out of our Chicago office did just that. They decided to host a virtual penguin watch party that also...
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