Strategy and Consulting

Becker's Healthcare Podcast Revenue Resilience

[Podcast] Revenue Resilience on Becker’s Healthcare Podcast

In a new episode of Becker’s Healthcare Podcast, Paul Griffiths, General Manager of Digital Health Solutions, joins Brian Zimmerman, Custom Content Editor with Becker’s Hospital Review. Gain insights on: Why placing an emphasis on revenue recovery is often shortsighted Who owns the patient experience in a health system Why cross-functional perspectives have become more important […]

Group Of Programmers Discussing About New Project.

Finding a Nearshore Partner Committed to Delivering Value

Since March 2020, the stakes have never been higher for your business to adapt and evolve. But how do you accelerate and scale your transformation cost-effectively? The answer – optimized global delivery. Follow this series and learn more about our nearshore software development capabilities from several members of our global consulting team in Colombia. In […]

Agency, Interrupted: Insourcing, Digital Consultancies, and How to Work With Agencies

Digital disruption continues to accelerate across every industry, including the digital industry itself. The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Digital agencies merged decades-old creative and marketing experience with […]

Digital Account Opening

Essential Question for Healthcare: Why Redesign Your Website?

For the vast majority of hospitals, a redesign is triggered by three events: An organizational-wide rebrand or rename Acquisition or merger with another entity Annual funding cycle catches — e.g. “it’s been too long” or “we’ve asked two budgets ago” However, this funding decision is just the starting place. Your website is the first — […]

Medellin Colombia

Why Nearshore Development Will Boost Your Business in 2021

Since March 2020, the stakes have never been higher for your business to adapt and evolve. But how do you accelerate and scale your digital transformation cost-effectively? The answer – optimized global delivery. Follow this series and learn more about our nearshore software development capabilities from members of our global delivery team in Colombia. Earlier […]

nearshore agile teams

Successful Leadership Techniques for Nearshore Agile Teams

Throughout our experience with software development outsourcing, we’ve discovered that nearshore agile teams can perform incredibly well when dispersed, but with one major caveat: they need a competent leader who understands the challenges of managing a virtual workforce. Whether it’s handled in the office or remotely, nearshore agile software development depends on effective collaboration, communication, […]

5 Consumerism Tips for Healthcare

Consumerism has reached critical mass in healthcare. Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business […]

Woman Meets With Colleagues Virtually

Collaboration at its Finest at C-Level @ A Mile High During COVID-19

C-Level @ A Mile High is an annual event, hosted by the Colorado Technology Association (CTA), where C-levels from many of Colorado’s largest technology companies donate their time to support charities and advocacy groups aimed at including more female and under-represented minority students for computer science-related studies and careers. Usually hosted at the Denver Broncos […]

Businessman Presenting New Project To Partners In The Office

Jumpstart Your Platform Selection and Avoid Lengthy RFP

Let’s say it has been ten years since you last implemented your self-service customer portal and it’s starting to show its age. A lot has changed in the portal space since that time and you want to consider a new platform to support your ongoing digital transformation efforts. As you start to research what’s available […]

Istock 693652314

4 Secrets To Compromise Time & Build A Superior Team

Time is a constant adversary in project and task management.  Managers are often inundated with a performance quandary.  Execute a series of tasks that they can easily complete in a manner of minutes.  Or delegate these tasks to another person and take more time and effort in the process.  The balance between completing these quick […]

Healthcare Persona Image

Your Guide to Healthcare Personas

Do you wonder why patients don’t engage more with your website? Why they download but never use your app? Why they didn’t react to your campaign? Consider this: Perhaps the experiences you’re building aren’t addressing your audience’s true concerns or emotions. Through our work with health systems around the country, we see this disconnect often. […]

Healthcare Journey Caring Hands

My Healthcare Journey: Precision Surgery to Post-Op Confusion

As I returned home after my recent total hip replacement surgery, I saw it again: Our nation’s best health systems may deliver exceptional service at point of care, yet miss the mark at so many other healthcare journey touchpoints. For me, it was just an annoyance. To others, it can be a barrier to accessing […]

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