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[Video] Is Your Company Equipped to Work From Home?

Change is inevitable. Sometimes the change is by our own accord, and other times change is thrust upon us. The current COVID-19 pandemic uncovered many challenges organizations have with enabling and supporting remote work. While how we work—how we collaborate and communicate, in particular—has changed significantly, companies that didn’t already have the tools in place […]

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Now Is the Time to Review Core Elements of Your Operating Model

We are now in the midst of unprecedented business upheaval and there is no shortage of recommendations and guidance on how companies should respond to the COVID-19 outbreak. But who is looking at the core elements of your operating model and what they will look like when this significant disruption abates? As we know, the […]

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Managing Unexpected Change – 3 Quick Ways to Help Transition to Working Remote

The rapidly occurring changes in people’s professional and personal lives during the COVID-19 crisis are not some that many were planning to make (and certainly not all at once). In organizations, change can cause stress to any worker, especially when it was not anticipated at all. The primary unexpected change impacting many employees today, which […]

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Quick Tips on Successful Remote Working

The world is going through an unprecedented and challenging time. As part of the global effort to support our healthcare system and limit the transfer of the COVID-19 virus, many organizations are asking employees to work from home if they can. For those organizations that don’t have a mature practice or policy on remote work, […]

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5 Ways to Preserve Employee Mental Health During COVID-19

Think your employees are taking this in stride? Think again. Every day, the world is glued to TV news outlets and websites watching the pandemic numbers rise. As the crisis worsens and businesses slow down and close, anxiety increases. Your workforce, your front line communicators to your clients, are nervously eyeing sinking retirements and basic […]

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What Is Digital? – Part 1

When you hear “digital,” what comes to mind? A smartphone? Your Twitter feed? Maybe this morning’s Peloton session you absolutely crushed? Or perhaps it’s live-editing a Google document with teammates in multiple time zones. Or using AI to coax meaning out of data that not long ago you thought to be worthless. Digital can be […]

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What If We Didn’t Call It Transformation?

Right before a new project kickoff, our client pulled me aside and said, “Don’t call it a transformation, that will just freak everyone out and we won’t get anything done.” Of course, the work IS a transformation initiative, but I understand her desire to reframe the effort to focus on the foundation for success rather […]

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Manage Your SaaS

Software as a Service (SaaS) adoption is continuing to increase in most businesses. If your experience is like mine, your daily work and personal life illustrate this trend. About a decade ago, Office 365 was my first work-related and personal significant foray into this space. But SaaS offerings have multiplied over the last several years […]

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3 Ways to Get Your Change Communications to Soak In

Water is a precious commodity that gives life to plants – just like the way that information and knowledge helps people learn and adapt during times of organizational change. The methods used to share and disseminate information and knowledge throughout the organization play a vital role in the success of the change initiative. If not […]

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Moving forward with O365 and Facilitating a Change

Previously, I highlighted three steps a company must take to unlock the business value of Microsoft Office 365 (O365). In the final blog of this series, I explain how to get started with O365 and implement true change. Organizations must continue to transform to keep up with, or exceed, customer, business, and employee expectations. As […]

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6 Steps to Unlocking the Business Value of O365 – The Next 3

In my last blog, I highlighted the first three steps a company must take to unlock the business value of Microsoft Office 365 (O365). In this blog, I highlight the next three steps to unlock the value of O365. Establish a Measurement Plan As the adage goes, “If you can’t measure it, you can’t manage […]

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6 Steps to Unlocking the Business Value of O365 – The First 3

Previously, I analyzed the key to unlocking the business value of Microsoft Office 365 (O365). In this blog, I highlight the first three steps a company must take to unlock the business value of O365. Match Business Needs/Priorities to O365 Solutions First, it is important to determine where the business value of O365 lies, which […]

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Mentoring: The Vital 20 Percent in Individual Learning and Change

On December 16, 1675, scientists of the Royal Society gathered to hear Isaac Newton’s new latest theory on the properties of light. Robert Hooke, the Society’s Curator of Experiments was in the audience and proclaimed that the essence of Newton’s paper was already captured in Hooke’s published book and that Newton would benefit from additional […]

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User Adoption is the Key to Unlocking the Business Value of O365

Previously, I discussed the business value of Microsoft Office 365 (O365). In this blog, I breakdown the key to unlocking the business value. Business value is, for the most part, untapped or “locked” because behavior change is typically left to chance. Furthermore, O365 ROI models typically have a three-year projection. However, by specifically focusing on […]

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[Guide] 6 Steps to Unlocking the Business Value of Office 365

There may not be sufficient empirical research or metrics to demonstrate how using Microsoft Office 365 (O365) contributes directly to business value in a measurable way. However, there are cases in which evidence suggests that purposeful, focused adoption and usage of O365 can contribute significant business value. A comprehensive review of how O365 impacts business […]

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Misleading Assumptions with the Business Value of Office 365

In my last blog, I explored where Microsoft Office 365 (O365) provides value. In the final blog of this series, I debunk misleading assumptions associated with the business value of O365. There may also be some potentially misleading assumptions about O365: O365 is ”just a tool” The decision to migrate to O365 is typically driven […]

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Microsoft Teams: Current Landscape for Teams Tenant Migration

Many organizations are starting or quickly ramping up their Microsoft Teams adoption.   After adoption has begun, merger, acquisition, or even regulatory requirements can create a need for Microsoft Teams Tenant consolidation or divestiture.  While the situation is changing quickly the current state of migration scenarios and tools for Teams migration between Tenants presents a number of […]

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Where is the Business Value of Office 365?

My last blog deciphers how Microsoft Office 365 (O365) promises business value. This blog explores where O365 provides value. Microsoft Office 365 was made available in June 2011 and has maintained its goal of being a catalyst for changing how people work in an increasingly digital economy. For example, Microsoft’s current CEO, Satya Nadella, certainly […]

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[Guide] The Essential Guide to Microsoft Teams End-User Engagement

Microsoft Teams is changing workplace collaboration by bringing together chat, meetings, apps, bots, personal storage, and calls into one interface. With so many features available, it’s possible to take on too much, too quickly. Having a Microsoft Teams implementation strategy is crucial to avoiding common pitfalls, and to ensure successful adoption and end-user engagement. Whether […]

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The Promise of Business Value with Office 365

Previously, I discussed how user adoption impacts the business value of Microsoft Office 365 (O365). In this blog I decipher how O365 promises business value. The decision to use O365 is made for a number of reasons. According to Gartner research, approximately 70% of survey respondents indicated “licensing or costs” and “shifting workloads to the […]

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