As organizations continue daily adjustments in response to pandemic-related market shifts and customer expectations, existing internal alignment challenges compound. The compounded alignment challenges multiply when digital strategy transformation activities are layered on. This perfect storm results in clients asking how they can get their teams unstuck, aligned, and moving again. I’ve started answering the question […]
COVID-19
As businesses around the world grapple with the impact of COVID-19 (more commonly known as Coronavirus), digital has the power to help organizations respond quickly while mitigating risk. Access Perficient’s latest insights into how you can leverage digital technologies, tools and channels to not only respond to the pandemic, but drive your operations forward and deliver experiences your customers need.
The Fourth Key Commitment of Revenue Resilience – We Need Hospitals to Adapt
Series Authors: Tom Kiesau, Dr. Sam Bhatia, Paul Griffiths This series explores the uncomfortable reality that this adaptation will likely span a longer period of time than the authors believe has been widely expected. Three leading organizations — Salesforce, Perficient, and The Chartis Group — have come together to share bright spots within the healthcare community that can point the way to […]
The Value of Data and 5 Things We’ve Learned From COVID-19
First of all, big kudos to first responders such as doctors, nurses, police, front-end-shop staff, and mental health workers for keeping your communities running during these troubling times. At the same time, my heart felt condolences for anyone who has lost a loved ones during this time. One of the things that the COVID-19 pandemic […]
Perficient Consultants Demonstrate Microsoft Power Platform Capabilities in Summer Hackathon
Teams Put Their Microsoft Power Apps Skills to the Test in Week-Long Competition Global pandemics may be rare, but crises of all sizes affect business operations in unforeseen ways. Smart businesses are rising to the top, providing new tools and processes to support their employees coming back to work. And, after employees are back, additional […]
Product Detail Pages Are Dead. Product Experience Pages Are Here to Stay.
It’s funny how changing one term in a phrase can make us think so differently about something. On a recent panel discussion with Digital Commerce 360, I spoke about this exact paradigm change as it relates to the world of commerce. Product detail pages (PDP) have long been something that we in the commerce space […]
Going Beyond Recovery: Virtual Event for Healthcare Providers on August 11
If you could turn back time, before COVID-19, what would you do differently? How would you ready your health system? Or what do you wish that you’d known or put into place? Come join us for an exclusive virtual event for healthcare providers, featuring top industry experts from Salesforce, Perficient and The Chartis Group, on […]
[Guide] Digital Health Jump Starts: Build Payor/Provider Resilience During COVID-19
COVID-19 appears certain to be a long-term challenge, with successive, overlapping waves of surge and retreat. Healthcare providers and payors remain immersed in the pandemic. Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Many questions, nuanced by geographic and demographic considerations remain: […]
COVID and Commerce: Why a Pandemic Will Compel B2B Businesses to Adopt B2C Models
In a previous blog, Digitally Catering to New Customers Post-COVID, I explored the impact COVID has had and is continuing to have on B2B healthcare organizations, specifically in areas such as commerce and site traffic for organizations that sell health/wellness products. I mentioned that there were two scenarios I can see unfolding as COVID continues […]
The Third Key Commitment of Revenue Resilience – We Need Hospitals to Be Digitally Engaged
Series Authors: Tom Kiesau, Dr. Sam Bhatia, Paul Griffiths This series explores the uncomfortable reality that this adaptation will likely span a longer period of time than the authors believe has been widely expected. Three leading organizations — Salesforce, Perficient, and The Chartis Group — have come together to share bright spots within the healthcare community that can point the way to […]
Microsoft Inspire Day 2 Keynotes Focus On What’s Next
The first day of Microsoft Inspire largely focused on how the Microsoft community had come together to help provide solutions for the current COVID-19 affected world. On Day 2, Microsoft Chief Executive Officer, Satya Nadella, urged Microsoft’s partners to think about what they could do next to help the world. As Nadella said, what comes […]
Digital Innovation When It’s Needed Most the Theme of Microsoft Inspire’s Day 1 Keynotes
The COVID-19 pandemic was always likely to be a talking point at Microsoft Inspire. Microsoft didn’t shy away from it either, acknowledging immediately that this year was a little different. The keynote speakers on Day 1 of Inspire – Microsoft Corporate Vice President of Commercial Partners, Gavriella Schuster, Microsoft Executive Vice President of Worldwide Commercial […]
Sharpening the Saw: Staying Connected at Perficient
Last month, I finished teaching my MBA Digital Strategy course to 11 of my colleagues. Over 13 weeks, they worked through a model of digital strategy, found new connections, planned some full scale campaigns, and enjoyed hanging out with each other. Most importantly, they focused on self-improvement in addition to meeting the needs of our […]