Strategy

Front View Of Warehouse And Cargo Shelf Xxxxxlarge

Inventory Control Solutions need a focused perspective

Why Practice Inventory Control? Every company that is trying to get their grips around what they have talks about Inventory control. Companies that are trying to understand what they need to meet their demands are looking into Inventory Controls.  The concept of Inventory Control is straight forward.  Knowledge what you have and what you can […]

Orion

Top 10 Announcements from Microsoft Ignite Day 1 #MSignite

  While Microsoft had some out of this world updates including the Underwater Datacenter project data released.  The project was a success with only 1/8th the issues of the equivalent land based datacenter.  Many reasons why this project will continue from a sustainability and reliability perspective.   The outerspace update took the events to even further […]

Msignite Work

7 Steps: Do It! Get Ready for Microsoft Ignite #MSIgnite

Next week is Microsoft Ignite. If you don’t plan for Ignite, you’ll be tempted to work through it and say you’ll catch up on videos later… not the best idea. This is going to be different from previous years. \ In a lot of ways Microsoft is designing it such that it is focused on […]

5 Consumerism Tips for Healthcare

Consumerism has reached critical mass in healthcare. Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business […]

Iphone 1600 600 3

Prepare Your App for iOS 14

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system.  With iOS adoption rates so high, at nearly 80%, most users will update their devices once given the opportunity. The sooner you update and begin testing your app the more time you’ll have to perfect […]

healthcare digital KPIs

Building digital KPIs in healthcare

What’s the secret to success in any healthcare digital project? Hint: It’s not a snazzy design or lots of bells and whistles. No matter the project, there’s a key step that separates success from failure. And that key is within your grasp. The key? Before you dive into your project, define what success will be. […]

Teams collaborating on digital strategy fundamentals

3 Fundamentals Every Digital Strategy (Still) Needs

How will you spend your COVID-19 bonus? No, not a fatter paycheck (sorry). I’m talking about the additional resources your CFO may be freeing up for new digital initiatives. A survey of U.S. executives by Duke’s Fuqua School of Business shows that due to pressures brought on by the COVID economy “nearly 2/3 of companies […]

Ecommerce is Dead, Long Live Digital Commerce

In the past, ecommerce was believed to be the simple act of building a commerce website for your business and seeing how your customers used it. However, many B2B sites weren’t performing well or able to adapt to this approach because they lacked the specific resources and knowledge needed to be successful and even felt […]

Change Your Mindset to Create a Better Data and Analytics Program

Self-Service for data is not a new concept.  Even in the early 2000s, companies have struggled with giving “power users” or “information workers” access to data to develop value-based insights.   One of my past customers had a simple as a web page with hundreds of CSV formatted data extracts that people could “self-service data” based […]

patient or healthcare consumer

Your healthcare audience: Patient, consumer or human?

Healthcare marketers used to discuss the “patient experience” within their health system. These days the focus has shifted to “consumer experience.” The reason is obvious. Retail giants like Amazon and CVS keep pushing deeper into the healthcare space. And they’re bringing retail practices and improved consumer experience with them. It’s true that before a person […]

Webp.net Resizeimage

What Restaurants and Bars Can Teach Us about Commerce User Experience

There are many important aspects to consider when looking at re-platforming or re-vamping your commerce storefront. One of these aspects that almost always comes into play is user experience, and for good reason. At a high level, we ecommerce professionals know the importance of keeping the look and feel of a site fresh – but […]

Mother And Daughter Having Fun

Who is Coming After Gen Z and What Will They Expect from a Customer Experience?

The spending power of Gen Z is predicted to outmatch all the generations before it. Still, it’s never too early to start understanding and planning for capabilities that will be expected from the generation coming next. But who are they? What will they expect from an experience given how they grew up under the influence […]

Load More