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Types of Apps in Microsoft Teams

If you have been using Teams on a regular basis you may have noticed the importance and value that apps can provide. However, in certain circumstances you may not want all app types available to everyone in your organization. For that reason, we’ll be discussing the different app types and the value they can provide. […]

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Perficient’s Amazon Connect Team – Alan Ching

As a member of the Amazon Web Services Partner Network, Perficient combines cloud expertise with the power of AWS to enable quick access to innovative technologies. Clients can spend more time on their core business competencies and less time worrying about the technology behind it. A product within the Amazon Web Services platform, Amazon Connect […]

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Goodbye, EBS. Hello, Oracle ERP Cloud!

Oracle E-Business Suite has a deep and successful history across many industries and businesses of varying size. I, for one, have spent more than 15 (Oracle) years using, upgrading, enhancing and implementing new versions, custom components and specialized processes motivated by ever-increasing demands for operational efficiency. In my time spent working with a large variety […]

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See You at Twilio Engage and Superclass Toronto

Twilio is bringing the future of communications to over 20 cities this year with the Twilio Engage Roadshow – and we are proud to sponsor Engage Toronto November 7th! What to Expect from Twilio Engage + Superclass Engage is perfect for developers, product managers, technologists and digital innovators alike to enhance their knowledge and gain […]

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What’s New in Cognos Analytics 11.1.4?

New Features The new features that we have judged to have the greatest potential impact to our customers are covered below. As with any new version, there are too many new features to cover here.  If you see something that interests you and would like to explore how it might help you please contact us […]

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The Road to Modernization: From EBS to Oracle ERP Cloud [Webinar]

Save the date for this terrific customer story next week featuring Midcoast Energy, LLC. The company had antiquated and complex business processes that could not scale to meet its needs. Facing an expensive ERP implementation, the company decided a cloud-based platform would provide a strategic advantage. Midcoast Energy, LLC implemented Oracle Cloud for Financials, Project […]

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Perficient’s Amazon Connect Team – Mike Nolan

As a member of the Amazon Web Services Partner Network, Perficient combines cloud expertise with the power of AWS to enable quick access to innovative technologies. This allows our clients to spend more time on their core business competencies and less time worrying about the technology behind it. A product within the Amazon Web Services […]

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Running Docker in Windows For a Lightweight Solution

“Operating system” (or OS) is a phrase that everyone in IT knows. The first thing that clicks in most of our minds when we think of an OS is Windows, but many OSes available in the market give you a similar experience to Windows. Most developers, coders, or system administrators use services like Hypervisors or […]

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On the Sidelines About Microsoft Teams? Decide Today To Be All In!

Are you “All In” with Microsoft Teams? This phrase has become a common question we ask ourselves and others in today’s business vernacular. Years ago, the phrase “All In” was only used by people playing poker when they would bet all their chips on a single hand of cards. Today, the phrase is used to […]

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Migrating REST API from IBM Integration Bus to Spring Boot

In this blog post, we will learn how to Migrate IIB REST application to Spring Boot. The topics covered in this use case include: Create SpringBoot Project Creating Model class from Swagger Pom File Define Database Configuration Entity Class JPA Data Repository Rest Controller Service Class Build and Run the Project. Create Spring Boot Project […]

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FAQs about Amazon Connect in Contact Centers

Migrating or changing any platform to a new type of software comes with its own set of unique challenges and contact centers are no different. Having worked with a number of clients to successfully implement or migrate to Amazon Connect’s cloud-based, pay-as-you-go technology contact center technology, we’re faced with a lot of questions. Here are […]

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Periodic Reconciliations

In our previous post, Solutions and Tools to Closing the Books, Part 2, we delve deep into the world of closing books, external reporting, and some of the challenges you might face closing your books. In this post, we take a look at the account reconciliation process, the challenges it brings, and why reconciliations are […]

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Top 5 Requests for Microsoft Teams Features and Functionality

Microsoft Teams has increased its features and functionality by leaps and bounds over the past couple years and this is only the start! Microsoft has invested a lot of time and effort into this tool to make it the true “hub for teamwork” that they intend for it to be. With all that being said, […]

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[QUIZ] What Contact Center Support Model Best Fits Your Needs?

In the previous blog posts from this series, I have focused on the support needs, necessary roles, and managed service provider benefits for cloud-based contact center support. I mentioned there are three main support models all organizations will fall into: self-sufficient, hybrid, and outsourced. There are benefits to each model, depending on several factors unique […]

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Microsoft Teams and SharePoint: “Teamify” Answers Office 365 Confusion

Microsoft Teams is hot. It increases collaboration and helps simplify the UX. It’s also the answer to many of your adoption and usage issues. Adoption change management is critical to your productivity success and for any Office 365 and Microsoft Teams deployment. Teams and SharePoint are better together. When create a Team for your existing […]

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4 Steps to Get Started with Containers

The following is the fifth blog in a series about software containers and Kubernetes, and their importance in modern application delivery. So far in this series, we have explored the evolution of containers, their benefits, the importance of container management platforms and how to choose which of them is best for your business, and some […]

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iReceivables Blog Series – Part 2

In Part 2 and the last of my iReceivables blog series I will dive deeper into some of the application’s cool features, review a feature and its related issues that are not so cool and finally give tips for a successful implementation as I had promised to do in my iReceivables blog series-Part 1. Recap […]

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Overview of Pivotal Container Service (PKS)

Last week at Pivotal’s SpringOne conference in Austin, there was a lot of hype around Pivotal’s container offering, PKS. PKS enables provisioning, operation, and management of enterprise-grade Kubernetes clusters. I attended the SpringOne sessions about the PKS patterns and best practices for delivering the Kubernetes ecosystem. If you weren’t able to attend, I summarized the […]

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What’s Coming to Teams? (Q4 2019)

We’re just over a week into Q4 of 2019 which means Microsoft Ignite is just around the corner! Microsoft Ignite is not one to disappoint when it comes to new updates around Skype for Business and Teams. With that being said, let’s take a look at the Microsoft Roadmap and see what they have in […]

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