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[Guide] Digital Health Jump Starts: Build Payor/Provider Resilience During COVID-19

COVID-19 appears certain to be a long-term challenge, with successive, overlapping waves of surge and retreat. Healthcare providers and payors remain immersed in the pandemic. Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Many questions, nuanced by geographic and demographic considerations remain: […]

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Handshake Search Connector Framework Product Introduction Video

Enjoy this product introduction video, with some of the first views of the Handshake User Interface and introduction to the featureset. Don’t be limited by what you can crawl out of the box. Handshake puts your content at your users’ fingertips. For more information, contact search@perficient.com

When to Shake: Handshake Use Cases (Part 2)

this post is a continuation of our discussion about search connector use cases. Click here to read the first half of this topic. Customer Service Search has changed the way customer service is offered and provided. Smarter algorithms and better machine learning models can help deflect cases, but sometimes a call is necessary. Search can […]

When to Shake: Handshake Use Cases (Part 1)

We continue to emphasize that connectors need to be as variable as search use cases, that the biggest benefit to handshake is its flexibility. But what are those use cases? And how does Handshake achieve those goals more quickly and completely? In this series of posts, we’ll describe the most common search use cases we’ve […]