As an Organizational Change practitioner, I am hard-pressed to come up with a visual for the “Journey of Change” that doesn’t make me cringe. Most existing visuals start with the words “denial” or “shock,” Why is that? It’s because they leverage Kubler-Ross’s Five Stages of Grief which she developed to define the different emotions patients […]
Susan Wiener is a Director in Perficient’s Organizational Change Management practice. Her approach is more to Enable Change than Manage it.