Susan Welton, Author at Perficient Blogs https://blogs.perficient.com/author/swelton/ Expert Digital Insights Fri, 30 May 2025 20:35:23 +0000 en-US hourly 1 https://blogs.perficient.com/files/favicon-194x194-1-150x150.png Susan Welton, Author at Perficient Blogs https://blogs.perficient.com/author/swelton/ 32 32 30508587 Perficient at Kscope25: Let’s Meet in Texas! https://blogs.perficient.com/2025/05/30/perficient-at-kscope25-lets-meet-in-texas/ https://blogs.perficient.com/2025/05/30/perficient-at-kscope25-lets-meet-in-texas/#respond Fri, 30 May 2025 20:25:29 +0000 https://blogs.perficient.com/?p=382204

Join Perficient at Kscope25 in Grapevine, Texas, from June 15-19, 2025! As a premier educational conference for Oracle technology users, Kscope25 promises an unparalleled experience with over 250 technical sessions, hands-on training, and all-day symposiums. This event is a unique opportunity to connect with Oracle experts, learn from industry leaders, and discover innovative solutions to your most pressing challenges.

At Perficient, we are proud to be an Oracle partner with over two decades of experience in delivering comprehensive Oracle solutions. Our expertise spans across enterprise resource planning (ERP), supply chain management (SCM), human capital management (HCM), enterprise performance management (EPM), analytics, and Oracle Cloud Infrastructure (OCI). We have successfully implemented more than 3,000 Oracle solutions for clients across key industries, helping them achieve faster time-to-value and improved operational efficiency.

Why Industry Leaders Turn to Us

Deep Oracle Expertise: Our team of highly experienced functional and technical experts is ready to guide you through your Oracle journey. Whether you’re looking to optimize your ERP systems, enhance your EPM processes, or leverage OCI, we have the knowledge and tools to help you succeed.

Innovative Solutions: Whether you’re on EBS, SAP, Infor, or some other ERP, in as few as four weeks, we will assess your current applications and key business processes and provide analysis including economic feasibility, a deployment strategy, and roadmap to get you started on your Oracle Cloud journey.

Advisory Services: EnvisionOnline is a proprietary digital transformation platform that provides a suite of strategy tools, historical industry data, and best practices to quickly deliver actionable insights. We’ll help you see where your organization stands compared to hundreds of companies in your space to determine where you have gaps and how you can close them.

Personalized Insights: Take advantage of one-on-one meetings with our experts to discuss your specific needs and challenges. We are here to provide tailored advice and actionable insights that can make a real difference in your organization.

We Run our Business on Oracle: We view a cloud transformation through the eyes of the customer as well as the implementation partner. Ask us about our own implementation of Oracle Fusion Cloud applications, including HCM, ERP, PPM, Procurement, Analytics, and Autonomous Data Warehouse.

Let’s Meet – Schedule a Meeting

Don’t miss the chance to connect with Perficient at Kscope25! Schedule a meeting with our Oracle experts to explore how we can help you achieve your business goals. Simply fill out the form on our Oracle partnership page to get started.

We look forward to seeing you at Kscope25 and helping you elevate your Oracle experience to new heights! If you’re not able to attend Kscope in-person but would like to learn more about any of our capabilities, please reach out to us.

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Coveo Recognizes Perficient Colleagues as MVPs in 2025 https://blogs.perficient.com/2025/04/21/coveo-recognizes-perficient-colleagues-as-mvps-in-2025/ https://blogs.perficient.com/2025/04/21/coveo-recognizes-perficient-colleagues-as-mvps-in-2025/#respond Mon, 21 Apr 2025 18:56:10 +0000 https://blogs.perficient.com/?p=380336

We’re excited to share that Coveo has honored seven of our Perficient colleagues with the prestigious title of Coveo Most Valuable Professional

Coveo MvpTo be considered for the recognition of Coveo MVP, applicants must have demonstrated exceptional skill in utilizing Coveo solutions, significantly contributing to the success of our mutual customers. In addition to platform mastery and deployment expertise, MVPs are evaluated based on content creation, thought leadership, product input, and creative positioning.  

 

“Our team has consistently achieved new milestones and established a standard of excellence in our Coveo practice at Perficient. The seven Coveo MVP certifications we have earned reflect our commitment, collaboration, and unwavering drive for innovation,” said Michael Patterson, Managing Director at Perficient. 

 

Our 2025 MVPs

Huge congratulations to our seven well-deserving Coveo MVPs: 

  • Eric Immermann, Director 
  • Zachary Fischer, Senior Solutions Architect 
  • Steven Wu, Solutions Architect 
  • Kristofer Quinn, Senior Technical Architect 
  • Nicolas Bernier, Senior Technical Architect 
  • Rohit Patidar, Lead Technical Consultant 
  • Fernando Rodriguez Rojas, Lead Technical Consultant 

This is Eric Immermann’s 5thCoveo MVP recognition. “Receiving the Coveo MVP recognition again is a wonderful testament to the expertise and dedication my team and I bring to ensuring our clients maximize the benefits and usage of the Coveo platform. Congratulations to my MVP colleagues at Perficient for your ongoing commitment to showcasing key thought leadership and technical prowess to strengthen the Perficient + Coveo partnership. 

Learn More About Our Coveo Practice

Our Coveo Practice helps brands design, architect and implement modern intelligent search solutions that empower users to be more successful in delivering a winning customer experience. As a Platinum partner and three-time Accelerator Award recipient, we pride ourselves on providing unique, innovative solutions to our clients. 

To learn more about Perficient’s Coveo solutions, visit our Coveo partner page,  read our Coveo blogs and follow us on LinkedIn and Twitter

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Perficient Achieves Databricks Elite Partner Status https://blogs.perficient.com/2025/03/17/perficient-achieves-databricks-elite-partner-status/ https://blogs.perficient.com/2025/03/17/perficient-achieves-databricks-elite-partner-status/#comments Mon, 17 Mar 2025 17:18:45 +0000 https://blogs.perficient.com/?p=378385

Perficient is excited to announce that we have achieved Elite level partner status within the Databricks partner network. This top-tier recognition highlights the outstanding efforts of our talented Databricks strategists, architects, industry leaders, and engineers. It’s a testament to our data and AI expertise and unwavering commitment to delivering transformative results for our clients.

Perficient’s Clinical Trial Data Collaboration Solution, developed in partnership with a top-five life sciences leader, is a great example of how we bring fresh ideas and game-changing transformative business outcomes for our client. Our tailored solution optimizes the integration and review of increasingly complex and ever-changing clinical trial data. Built to maximize modern, cloud-based architecture powered by Databricks, this robust interface equips clinical operations teams to rapidly review, analyze, and discuss all the data for clinical trials, driving faster drug development through heightened collaboration and decision-making.

Built-in Machine Learning and GenAI capabilities further boost the speed and quality of collaboration, proactively identifying outliers, patterns, and signals to enable the clinical team to make crucial decisions faster. Our solution leverages Databricks as the core for data engineering, AI/ML, and SQL capabilities, alongside a custom-built user interface and a suite of AWS services to support the platform.

“As more organizations look to build data intelligence, we are strengthening our partnership with Perficient to help companies take control of their data and put it to work with AI,” said Jason McIntyre, VP, Elite Partner Portfolios, Databricks. “Databricks is dedicated to building a strong partner ecosystem, and with Perficient’s data and AI expertise, we’re delivering exceptional solutions that address key pain points and drive growth and innovation across industries.”

The growth and depth of our Databricks practice is a true testament to our delivery teams. They have a real drive to dive deep into the platform and stay up to date on the continuous developments and features coming out of the Databricks team. More importantly, they are out there finding ways to help our customers streamline their data teams and drive industrychanging solutions by leveraging their data in new and innovative ways,” said Nick Passero, Databricks practice director.

From new deployments, migrations and builds, to advisory services, Perficient looks forward to continued growth and working closely with Databricks in 2025 and beyond. Contact us to learn more about our Databricks and healthcare & life sciences expertise and capabilities, and how we can help you transform your business.

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ADI | Snap One and Perficient Win Coveo Relevance Accelerator Award https://blogs.perficient.com/2025/03/13/adi-snap-one-and-perficient-win-coveo-relevance-accelerator-award/ https://blogs.perficient.com/2025/03/13/adi-snap-one-and-perficient-win-coveo-relevance-accelerator-award/#respond Thu, 13 Mar 2025 15:31:19 +0000 https://blogs.perficient.com/?p=378600

Perficient is excited to announce we’ve won Coveo’s exclusive partner award for the third time since inception! The Accelerator Award commemorates a Coveo partner and customer that worked together and exhibited deep knowledge and technical expertise and clearly delivered value-driven business outcomes. 

AwardA Coveo platinum partner with 100+ Coveo consultants globally, our award-winning work in collaboration with ADI | Snap One paved the way for increased conversions and purchases with fewer rules while improving employee efficiency. Coveo’s Merchandising Hub and dashboards provide ADI | Snap One with a single, centralized location to seamlessly understand and better service customers.  

This award highlights the outstanding efforts and achievements our team delivers using the Coveo platform to accelerate value-driven business outcomes for our clients. A big thank you to our client, ADI | Snap One. Our joint success is a result of the true collaborative spirit you brought to the project and fostered among your team. And to Eric Immermann, Director Enterprise Search, Zachary Fischer, Senior Solutions Architect, and Kyla Faust, Alliance Manager, at Perficient, we are grateful for your dedication to the Coveo partnership, and to the entire team for their ongoing collaboration in ensuring the success of our joint customers.  

“We are honored to receive the Coveo Accelerator Award, which reflects the strength of our partnership with Coveo and ADI | Snap One, said Michael Patterson” Managing Director, Data and Analytics. “This recognition reinforces our shared commitment to innovation, and we are excited about the opportunities that lie ahead. We appreciate the support and collaboration from the Coveo team, which has been instrumental in our success.” 

Our expertise across various technologies and platforms allows us to effortlessly integrate intelligent search with numerous enterprise applications, unlocking valuable information and transforming your business. By utilizing the top features from leading industry platforms, we deliver innovative solutions tailored to the unique needs of each client. With Coveo, you can anticipate tangible benefits such as enhanced productivity, better customer satisfaction, and increased revenue.

“I am so proud of this team and humbled to be recognized by Coveo for the delivery of value-driven business outcomes,” said Eric Immermann. “Coveo’s platform allows us to rapidly deploy personalized and highly relevant commerce, knowledge, and generative experiences. By collaborating with Coveo, we can bring cutting edge and holistic implementations to our customers.”

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[Webinar] Oracle Project-Driven Supply Chain at Roeslein & Associates https://blogs.perficient.com/2024/12/20/webinar-oracle-project-driven-supply-chain-at-roeslein-associates/ https://blogs.perficient.com/2024/12/20/webinar-oracle-project-driven-supply-chain-at-roeslein-associates/#respond Fri, 20 Dec 2024 20:50:29 +0000 https://blogs.perficient.com/?p=374060

Roeslein & Associates, a global leader in construction and engineering, had complex business processes that could not scale to meet its needs. It wanted to set standard manufacturing processes to fulfill highly customized demand originating from its customers.

Roeslein chose Oracle Fusion Cloud SCM, which included Project-Driven Supply Chain for Inventory, Manufacturing, Order Management, Procurement, and Cost Management, and partnered with Perficient to deliver the implementation.

Ben Mitchler, discussed the migration to Oracle Cloud. Jeff Davis, Director, Oracle ERP at Perficient joined Ben to share this great PDSC story.

Discussion included:

  • Challenges with the legacy environment
  • On-premises to cloud migration approach
  • Benefits realized with the global SCM implementation

If you were unable to catch the live event, the on-demand recording is now available.

An Oracle Partner with 20+ years of experience, we are committed to partnering with our clients to tackle complex business challenges and accelerate transformative growth. We help the world’s largest enterprises and biggest brands succeed. Connect with us at the show to learn more about how we partner with our customers to forge the future.

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Perficient Included In Forrester’s Oracle Services Landscape, Q3 2024 https://blogs.perficient.com/2024/09/04/perficient-included-in-forresters-oracle-services-landscape-q3-2024/ https://blogs.perficient.com/2024/09/04/perficient-included-in-forresters-oracle-services-landscape-q3-2024/#respond Wed, 04 Sep 2024 19:57:34 +0000 https://blogs.perficient.com/?p=368673

In June 2024, Oracle announced fiscal 2024 Q4 and full year financial results revealing the market demand for Oracle Cloud Applications remains strong with Oracle Q4 Cloud Application (SaaS) revenue up 10% and Q4 Fusion Cloud ERP (SaaS) revenue up 14%. As Oracle customers look to reap the benefits of their investment in Oracle, many organizations will seek the expertise of Oracle services providers to guide them on their cloud journey.

Forrester released The Oracle Services Landscape, Q3 2024 report to help organizations understand the value they can expect from Oracle services providers and explore potential partners.

Oracle Services Providers

According to the report, “Technology leaders often use one or more Oracle services providers to: implement Oracle cloud products and solutions, provide continuous change management and ongoing Oracle applications support, and future-proof enterprise operational business processes.”

Perficient’s Recognition and Focus Areas

We believe Perficient has been recognized for our ability to deliver on these promises, helping clients implement Oracle cloud products and solutions, provide ongoing support, improve operational efficiencies and business processes with tangible business results. Perficient self-reported the following extended business scenarios as the top three focus areas:

  • Oracle Cloud Enterprise Resource Planning (ERP): We deliver full-cycle projects to solution, roadmap, and implement Oracle Cloud ERP solutions by leveraging deep industry expertise and accelerators to enable businesses to modernize best practices to scale and grow.
  • Oracle Cloud Supply Chain Management (SCM): We help modernize and mature our clients’ end to end global supply chain through strategic sourcing and spend control, source-to-pay improvements, cycle time reduction, and inventory and materials management.
  • Oracle Cloud Enterprise Performance Management (EPM): We provide quantitative insights on performance metrics and critical details to help drive corporate strategies leveraging Oracle Cloud EPM to improve the speed, flexibility, and accuracy of planning, budgeting, and consolidation cycles.

Perficient’s Expertise and Industry Focus

Forrester presented an overview of vendors in the market, including geographic and industry focuses and top use cases. They segmented vendors based on geographic focus, industry focus, deployment options, and size.

Perficient was listed among small providers in this space with $10 to <$100 million in annual Oracle services revenue. Perficient’s listing as a consultancy in this Landscape report includes our geographic presence (North America and Asia-Pacific) and industry focus areas (healthcare, manufacturing/production of industrial products, and natural resources and mining).

Download the Forrester report, The Oracle Services Landscape, Q3 2024, to learn more (Link to report available to Forrester subscribers and for purchase).

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Let’s Meet at Oracle CloudWorld https://blogs.perficient.com/2024/08/19/perficient-is-exhibiting-and-speaking-at-oracle-cloudworld-2/ https://blogs.perficient.com/2024/08/19/perficient-is-exhibiting-and-speaking-at-oracle-cloudworld-2/#respond Mon, 19 Aug 2024 14:40:21 +0000 https://blogs.perficient.com/?p=367538

Oracle CloudWorld takes place in Las Vegas September 9-12, 2024 and Perficient will be there, will you? Don’t miss this opportunity to be a part of the global Oracle community and gather with other customers and partners to network and learn. Oracle has more than 1,000 sessions planned and countless hands-on labs. Meet us at CloudWorld Hub in the Venetian to connect with subject matter experts and thought leaders and learn how we’ve leveraged our extensive expertise in Enterprise Resource Planning (ERP), Supply Chain Management, Human Capital Management, Enterprise Performance Management (EPM), Business Analytics, Oracle Cloud Infrastructure, and Oil and Gas to drive digital transformation for our customers.

An Oracle Partner with 20+ years of experience, we are committed to partnering with our clients to tackle complex business challenges and accelerate transformative growth. We help the world’s largest enterprises and biggest brands succeed. Connect with us at the show to learn more about how we partner with our customers to forge the future.

Finalist G6 ExcellenceawardsAt this year’s conference we celebrate our client, G6 Hospitality, recently named as a 2024 Application Modernization Award Finalist. This honor positions G6 Hospitality among a field of top Oracle customers who have demonstrated excellence in application modernization with Oracle Analytics, Oracle Autonomous Data Warehouse, and Oracle Cloud Infrastructure. This acknowledgment not only reflects our commitment to innovation and excellence but also validates the hard work and dedication of G6 and the Perficient team.

If you haven’t yet made the decision to attend Oracle CloudWorld, here are some compelling reasons to help you Justify Your Trip. CloudWorld is by far the largest gathering of the global Oracle community. Where else can you network and build relationship with your peers? Over the course of three days, you’ll learn from experts at Oracle as well as numerous partners and current customers leaving you inspired about the endless possibilities you can achieve with Oracle Cloud.

Did you know that a full conference pass includes free Oracle Cloud training and certification at no cost — and you can start leaning before the show begins? With access to more than 500 hours of Oracle Cloud Infrastructure training, 3,500 hours of Oracle Cloud Applications training, and three free Oracle Cloud certification exam attempts, what are you waiting for? Registration is open!

We are looking forward to meeting you at Oracle CloudWorld and hope to see you there!

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G6 Hospitality Named as a 2024 Application Modernization Award Finalist https://blogs.perficient.com/2024/08/01/g6-hospitality-named-as-a-2024-application-modernization-award-finalist/ https://blogs.perficient.com/2024/08/01/g6-hospitality-named-as-a-2024-application-modernization-award-finalist/#respond Thu, 01 Aug 2024 22:11:46 +0000 https://blogs.perficient.com/?p=366803

Oracle recently announced the finalists and winners of its 2024 Oracle Excellence Awards. We’re delighted to share that G6 Hospitality was recognized as a finalist for the Application Modernization Award.Finalist G6 Excellenceawards

This honor positions G6 Hospitality among a field of top Oracle customers who have demonstrated excellence in application modernization with Oracle Analytics, Oracle Autonomous Data Warehouse, and Oracle Cloud Infrastructure. This acknowledgment not only reflects our commitment to innovation and excellence but also validates the hard work and dedication of G6 and the Perficient team.

“We are thrilled by this recognition from Oracle as a 2024 Application Modernization Award finalist,” said Brijesh Ravindran, vice president of IT engineering and architecture, G6 Hospitality. With the infrastructure and foundation in place for a robust analytics platform, G6 Hospitality is now well-positioned to tap into the latest advancements in data intelligence solutions, including accelerated adoption of data democratization, improved data visualization, expanded third-party data, and leveraging AI solutions in conjunction with enterprise performance reporting.

“This is a huge acknowledgment for G6 from Oracle, and we are excited to be one of the finalists,” according to Deepa Unni, Director of IT Development, G6 Hospitality. “As a part of G6’s Application Modernization strategy, this initiative of adopting Oracle Cloud allows us to enable, optimize, and enhance new solutions and services to support our business teams.”

Awards were classified into several categories for infrastructure, including Data Center Migration and Transformation, Application Modernization, Data Platform Innovation, AI Innovation, and Cloud Architect with up to five finalists per category. Honorees in the Application Modernization category have successfully moved Oracle and non-Oracle applications. According to Oracle, “…sometimes these deployments minimize rearchitecting applications, while in other cases they involve modernizing the application to new software versions or cloud services. They deliver higher performance at lower cost than alternatives.”

Recognition from Oracle for Application Modernization Revolutionizing the Hospitality Industry

“Perficient’s dedicated best-in-class team worked hand-in-hand with G6 at every step, making this a remarkable accomplishment,” said Deepa Unni.

The Perficient ERP team also helped G6 upgrade EBS Financials from R12.1.3 to R12.2.12 and consolidate several custom back-office applications.

“Perficient brought in their ‘A’ team from their CoE of DBAs during a critical upgrade challenge and resolved the issue timely and efficiently, completing the project under budget and on time, overcoming numerous challenges along the way,” said Brijesh Ravindran. “Perficient’s unwavering commitment to understanding G6’s unique needs allowed us to create tailor-made solutions that optimized their application modernization initiatives, delivered successful outcomes, and drove growth through enhanced end-user experience.”

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OneStream Splash 2024 Las Vegas – Let’s Meet https://blogs.perficient.com/2024/04/08/onestream-splash-2024-las-vegas-lets-meet/ https://blogs.perficient.com/2024/04/08/onestream-splash-2024-las-vegas-lets-meet/#respond Mon, 08 Apr 2024 22:25:56 +0000 https://blogs.perficient.com/?p=361345

Splash, OneStream’s annual Global User Conference and Partner Summit, takes place May 20-23 in Las Vegas! OneStream is expecting 2,300+ attendees to converge on Las Vegas for four days of best practices, product updates, networking and hands-on workshops with finance and industry experts from around the globe. Perficient is proud to be a Splash sponsor and we’re looking forward to meeting you in-person at Caesars Forum Convention Center.

We are excited to announce we’ve been selected to present two great customer success stories at this year’s conference. Saju Philips, CPM Director at Perficient looks forward to sharing the stage with Jennifer Blankenship, Sr. Manager Consolidations at Hussmann and Charles Ramirez, CPM Director at Perficient will co-present with Kevin Hill, Director of Finance at RaceTrac.

The official schedule is now available! Learn more about Perficient sessions:

    • From Concept to Reality: CPM Blueprint’s Journey to Go Live at Hussmann 
      Wednesday, May 22, 11:30 AM – 12:15 PM
      Hussmann Corporation started implementation with use of the CPM Blueprint. This concept helped client with redesigning COA and preparing project team for implementation. Client successfully replaced HFM and customized FDM processes to ingest data from 14 plus ERP’s and improved their monthly close.

 

    • Fueling Change: RaceTrac’s Drive to CPM Transformation
      Thursday, May 23, 10:15 AM – 11:15 AM
      RaceTrac Inc. is an American corporation that operates a chain of service stations across the Southern United States and is listed among the largest private companies in the United States with an annual revenue of $16.2 billion in 2022. They embarked on an initiative to modernize their Corporate Performance Management systems by implementing a scalable Planning and Forecasting OneStream solution that will replace the legacy Excel-based system in place today.The OneStream solution provides the ability to plan at the store level that includes 500+ Stores and Corporate. Store level planning consists of Inside and Outside (Fuel by Grade) Margin with ability to forecast sales by product category, manufacturer, and brand. Historical trends allow forecasting based on RaceTrac’s historical sales and the ability to adjust at a detailed level for changes in the marketplace. Corporate costs are also forecasted and automatically allocated back to individual stores. The OneStream solution provided RaceTrac with a standardized and centralized solution that reduced the amount of time and resources required to complete the forecasting process. This has resulted in more comprehensive and efficient reporting capabilities, which in turn will support better decision-making allowing RaceTrac to thrive in today’s changing market.

“Every year Splash brings together finance professionals across the globe looking to modernize with OneStream,” said Kyla Faust alliance manager. “OneStream customers and prospects will learn how partners like Perficient leverage the power of the platform to bring transformational change. We are truly honored to have been selected to share the amazing Hussmann and RaceTrac success stories with fellow OneStreamers.”

Meet with subject matter experts from Perficient and learn how we’ve leveraged our extensive expertise in Corporate Performance Management to drive digital transformation for our customers. Our CPM practice is part of the broader Perficient, a leading digital consultancy serving customers throughout North America with domain expertise in a wide array of technology platforms. If you have needs beyond CPM, we can help.

As a Diamond level partner, the highest level in the partner ecosystem, you can count on Perficient to help you maximize your return on investment in OneStream.  In addition to having attained Diamond status, Perficient, in partnership with Keyteach, is one of only two OneStream Authorized Training partners in the United States. We deliver instructor-led training from our state-of-the-art training facilities in Houston, TX.

If you’re not able to attend the event, but would like to learn more about any of the topics listed above or more about our OneStream practice, please reach out to us.

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Perficient Wins 2023 Acquia Partner Advocate of the Year: North America https://blogs.perficient.com/2024/02/29/perficient-wins-2023-acquia-partner-advocate-of-the-year-award-north-america/ https://blogs.perficient.com/2024/02/29/perficient-wins-2023-acquia-partner-advocate-of-the-year-award-north-america/#respond Thu, 29 Feb 2024 14:48:50 +0000 https://blogs.perficient.com/?p=357846

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America! This award commemorates a partner that has exhibited outstanding performance and industry leadership.

Since 2017, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries like healthcare and financial services.

Perficient is a trusted Acquia Elite partner with expertise in modern intelligent search solutions. We are one of the only Acquia partners that is recognized as a Certified DXP Practice, Certified Drupal Cloud Practice and a Certified Acquia Marketing Cloud Practice. We earned these high honors from Acquia after completing a rigorous evaluation program recognizing the highest standards of technical delivery on the Acquia Platform. Perficient has obtained 7+ Acquia Engage awards including our recent 2023 win.

“We’re honored to be recognized by Acquia for excellence in customer outcomes” said Joshua Hover, Director DXP Platforms. “We are thrilled to receive this partnership award highlighting our team’s dedication to providing flexible, leading-edge solutions tailored to our clients’ needs. Our collaboration with Acquia has been central to our success, enabling us to help drive exceptional outcomes. This award is a testament to our shared commitment to excellence and the impactful results we achieve together. We are grateful for this acknowledgment and excited to continue our partnership with Acquia.”

Our expertise in the Drupal Content Management System (CMS) allows us to leverage the cloud, the community-built open-source modules, and custom development to rapidly create easy-to-maintain, scalable websites and portals that drive business value.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that leverage their content and data assets to engage customers personally and at scale, enhance conversions, and help businesses stand out.

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Perficient Wins 2023-24 Coveo Relevance Accelerator Award https://blogs.perficient.com/2024/01/25/perficient-wins-2023-24-coveo-relevance-accelerator-award/ https://blogs.perficient.com/2024/01/25/perficient-wins-2023-24-coveo-relevance-accelerator-award/#respond Thu, 25 Jan 2024 23:19:18 +0000 https://blogs.perficient.com/?p=354699

Perficient is excited to announce we’ve won Coveo’s exclusive partner award! The Accelerator Award commemorates a Coveo partner that exhibited deep knowledge and technical expertise, understands a customers’ business challenges, and clearly delivers value-driven business outcomes.

Perficient is a trusted Coveo Platinum Partner with expertise in modern intelligent search solutions. Our award-winning work helps organizations provide their customers and employees with relevant search results and recommendations while increasing revenue, boosting conversion rates, and improving employee efficiency.Ccs 8554 Ad Relevanceawards 1080x1080 D1

This award marks the second time Perficient has received a Coveo partner award. These awards are a testament to the incredible work our teams deliver using the Coveo platform to accelerate outcomes for our clients. Huge shoutout to Perficient’s own Eric Immermann, Director Enterprise Search, and Kyla Faust, Alliance Manager, for their investment in the partnership, as well as the extended team for all their continuous collaboration in making our joint customers successful.

“We’re honored to be recognized by Coveo for the delivery of value-driven business outcomes,” said Eric Immermann. “Coveo serves as a powerful platform as customers demand more personalized and conversational experiences. In partnering with them, Perficient can deploy the latest advancements in AI and search to our clients.”

Our cross-technology and platform expertise enables us to seamlessly integrate intelligent search with a variety of enterprise applications to unlock the value of information and transform your business. We leverage the best features across industry-leading platforms to provide innovative solutions and drive outcomes that meet the unique needs of each client. With Coveo, you can expect to see tangible results such as higher productivity, improved customer satisfaction, and increased revenue.

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Our Digital Transformation to Oracle Cloud HCM – Lessons Learned – Part 4 https://blogs.perficient.com/2023/11/20/our-digital-transformation-to-oracle-cloud-hcm-lessons-learned-part-4/ https://blogs.perficient.com/2023/11/20/our-digital-transformation-to-oracle-cloud-hcm-lessons-learned-part-4/#comments Mon, 20 Nov 2023 21:16:37 +0000 https://blogs.perficient.com/?p=349793

Perficient digitally transformed for success by migrating to Oracle Cloud HCM. To share our story, we invited key stakeholders Andrea Lampert, Michael Zucker, Cathie Meyers, and Mike Grennier to join a panel discussion moderated by Stuart Massey, Principal of our Oracle ERP practice.

As Vice President of People, Andrea is responsible for working across the company to support business goals by driving the implementation of strategic people objectives reflecting Perficient’s commitment to our people and our culture. Michael Zucker, Vice President of IT, is responsible for internally facing technology solutions and infrastructure. Cathie Meyers is Director of HR and Mike Grennier is Director of Talent Acquisition. 

In the first blog post of this four-part series, Andrea and Michael discussed Challenges of Legacy Systems, Guiding Principles, and Roadmap. In the second blog post in the series, we learned about the wins for HR and IT.  Additionally, for the third blog post, we heard about the Deeper Dives Into Our Cloud Journey.  Lastly, for our fourth and final blog post in the series, we will review lessons learned during our HCM cloud journey.

To view the entire panel discussion, click here.

For Large Projects such as the Journey to Oracle Cloud HCM from EBS, What are the Notable Lessons Learned from this Implementation?

Micheal Zucker:

Finding the right integration layer such as what would remain and what gets consolidated, was important for us in determining if it was scalable and easy to maintain.  We ended up using Oracle Cloud Infrastructure for that layer and utilized the skills coming from our business unit to learn about it.  Leveraging our internal teams was a big benefit and I’m glad we took the time to figure out how to do that the right way.

We also talked about building contingency plans when we go through acquisitions.  The resources are temporarily moved away from their daily work streams, and this causes various delays or interruptions.  For example, this could result in an unexpected delay in the closing process for the financial teams. So building a little bit of that contingency was a good lesson for us.

Additionally, early on, it was important to find the right number of environments from a testing perspective.  This was a good lesson after the completion of multiple test cycles and finding out the need for different test environments to coincide with various tests.

Lastly, since we are a publicly traded company, it was important to make sure that we had the right tax-related controls as well as the segregation of duties.  Specifically, those types of role permissions were really important for us to tackle before going live rather than after going live and facing some sort of audit constraint.

Andrea Lampert:

We learned many lessons during this journey. We started change management early and often. While we were excited and optimistic, we were also aware that this was a transformational project that would comprise countless changes. Perficient is spread over 10 countries with a total of 7,500 employees and we had to really understand what was happening everywhere. And it is important to make sure that you involve many people to really be part of this change management.  And if you start early, it will make a big difference in increasing user adoption.

I’ll also say establishing relationships and doing whatever it takes to learn how to work together as a team.
This is a stressful project, so it’s not all fun and games. There’s a lot of work to be done in a short period of time by a lot of people who may or may not have all worked together before, so figure out the channels in which people can communicate openly and on a regular basis. Don’t just communicate when you need to but establish the communication so can build dependable relationships when you need them.

Additionally, I’d also say begin with the end in mind.  Challenge the status quo and don’t do something just because you’ve always done it.  Think about what’s possible and allow the Oracle team to help, too.
Whenever we tapped into the Oracle team and said, hey, what do you think about this? It was always helpful, so we didn’t have to decide everything in a vacuum.

Want to know more about ‘Our Digital Transformation to Oracle Cloud HCM’?  Leave a comment or reach out to our Oracle Cloud HCM Team.  

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