Salesforce provides a huge diversification in a different types of clouds for customer relationship management, i.e., CRM. Salesforce’s Customer Relationship Management (CRM) provides services on Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Community Cloud (including Chatter), Analytics Cloud. In this segment, we will focus on an overview of Salesforce Service Cloud. Salesforce based its […]
Namita Lingarwar is an Associate Technical Consultant at Perficient. She is a certified Salesforce Administrator, Marketing cloud email specialist, Platform Developer 1 and Service Cloud Consultant. Namita is excited to share her knowledge about Salesforce and is open to suggestions from readers.