Molly MacDonald, Author at Perficient Blogs https://blogs.perficient.com/author/mmacdonald/ Expert Digital Insights Mon, 22 Sep 2025 15:53:26 +0000 en-US hourly 1 https://blogs.perficient.com/files/favicon-194x194-1-150x150.png Molly MacDonald, Author at Perficient Blogs https://blogs.perficient.com/author/mmacdonald/ 32 32 30508587 AI Momentum and Perficient’s Inclusion in Analyst Reports – Highlights From 2025 So Far https://blogs.perficient.com/2025/09/17/ai-momentum-and-perficients-inclusion-in-analyst-reports-highlights-from-2025-so-far/ https://blogs.perficient.com/2025/09/17/ai-momentum-and-perficients-inclusion-in-analyst-reports-highlights-from-2025-so-far/#respond Wed, 17 Sep 2025 14:39:45 +0000 https://blogs.perficient.com/?p=387186

As a global AI-first consultancy, we’re driving meaningful results through AI-powered innovation and digital transformation, creating lasting impact for businesses and their customers. Our thought leaders actively engage with top global analyst firms, including Forrester, IDC, and more. These partnerships not only validate our capabilities but also amplify the impact we deliver to our clients every day. So far, we’ve secured 35 analyst report inclusions in 2025. 

Perficient Named a Major Player in IDC MarketScape for Software-Defined Vehicles 

Perficient was named a Major Player in the IDC MarketScape: Worldwide IT Professional Services for Software Defined Vehicles 2025 Vendor Assessment (doc# US51813124, September 2025). The IDC MarketScape evaluated software defined vehicles (SDV) professional service providers, creating a framework to compare vendors’ capabilities and strategies. 

Justin Huckins Updated 2024 (1)

“We’re proud of our long-term partnerships with clients that have led to continuous improvements and innovations in the automotive ecosystem. Whether we’re powering subscription-based monetization, unlocking predictive insights, or creating more connected and personalized customer experiences, Perficient is helping drive what’s next in mobility.” 

Justin Huckins, director of digital strategy and automotive industry lead, Perficient

According to IDC, Perficient “excels in its off-board SDV capabilities with advanced data analysis platforms supporting multiple automotive use cases and guides OEMS through strategic tools like the Envision framework and maintains strong partnerships with top-tier tech and automotive players. Customers appreciate its marketing campaigns and messaging around automotive offerings” 

Read More: Perficient Named a Major Player in IDC MarketScape for Worldwide IT and Engineering Services for Software-Defined Vehicles

Perficient’s Continued Inclusion in IDC Market Glances 

For the third year in a row, Perficient has been included in the category of IT Services Providers in the IDC Market Glance: Customer Experience Services, 2Q25 report (doc #US52469525, June 2025). According to IDC, “Agentic AI and GenAI are working their way into marketing and sales technologies and services, beginning with a pragmatic focus on automating, improving and scaling existing business processes and offerings. New AI-based business models have yet to emerge, but AI is already putting existing CX services under pressure to change.” 

Two additional IDC Market Glance reports were both healthcare-focused: IDC Market Glance: Payer, 1Q25 (doc# US53200825, March 2025) and IDC Market Glance: Healthcare Provider Operational IT Solutions, 1Q25 (doc# US52221325, March 2025.)  

In the IDC Market Glance: Healthcare Provider Operational IT Solutions report, Perficient is included in the newly introduced categories of IT Services and SI Services. We believe our inclusion underscores our expertise in leveraging AI-driven automation and advanced analytics, optimizing technology investments, and navigating evolving industry challenges. 

Highlighted in Forrester Landscapes 

Perficient has been recognized in Forrester’s report, The Connected Product Engineering Services Landscape, Q2 2025. Our clients rely on us not only for engineering and implementation, but also for the high-value strategic work that drives connected product success. 

Explore More: Build a Powerful Connected Products Strategy

Perficient was included in The Digital Transformation Landscape, Q2 2025. In this landscape, Perficient is recognized as a large-sized consultancy with an industry focus on financial services, healthcare, and industrial products, with a geographical presence in North America, Asia-Pacific, and Latin America.  

Perficient was also included in The AI Technical Services Landscape, Q2 2025. Forrester defines AI Technical Services as: “The delivery capability of repeatable and scalable AI solutions, encompassing AI and data infrastructure, governance, training, and innovation.” We help clients harness the power of AI to solve complex business challenges and create meaningful transformation. 

Perficient Insights Contributed to Forrester Research 

Perficient’s work with a leading automotive manufacturer’s GenAI virtual assistant was included in Forrester’s report titled Design GenAI-Powered Experiences Responsibly. At the Forrester CX Summit North America in 2024, the author of this report, Principal Analyst Gina Bhawalkar, presented Perficient’s work with this automaker during her session. 

Perficient was interviewed by Forrester for their report titled The Future of Commerce (US). Perficient’s commitment to innovation and ability to deliver high-impact solutions positions us to meet the growing demand for AI-driven, intelligent commerce in an ever-evolving landscape. Our experts were also interviewed for the Forrester report, The Impact of AI on Digital Experience Platforms. We believe our inclusion in the research for this report reflects our expertise in helping enterprise clients implement and optimize DXPs through AI-powered transformation.

Mark Polly Scaled

“AI is redefining what’s possible in digital experience. The convergence of agentic and Generative AI is empowering brands to create more human, adaptive, and intelligent interactions at scale.”

Mark Polly, principal of customer experience platforms, Perficient.

 

Perficient Director Priyal Patel is quoted in Forrester’s report, Becoming An Intelligent Healthcare Organization Is An Attainable Goal, Not A Lost Cause. “Today’s decisions should be guided by long-term thinking, envisioning your organization’s business needs five to 10 years into the future,” says Priyal, emphasizing the importance of a shared strategic vision. 

Deepening Analyst Relationships to Amplify Perficient’s Impact

Perficient continues to gain recognition from leading analyst firms like Forrester and IDC, reinforcing our global presence and growing influence in AI and emerging technologies. Visit our Analyst Coverage page to explore additional mentions and stay informed on how we’re shaping the future of technology. 

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Unveiling the Future: 5 Key Trends Shaping Financial Services in 2025 https://blogs.perficient.com/2025/03/17/digital-trends-financial-services-industry/ https://blogs.perficient.com/2025/03/17/digital-trends-financial-services-industry/#comments Mon, 17 Mar 2025 08:25:27 +0000 https://blogs.perficient.com/?p=359467

The financial services sector is experiencing transformative changes driven by technological advancements and innovative trends. We are witnessing the integration of AI, the rise of hyper-personalization, and the adoption of advanced digital platforms, all of which are revolutionizing operations and client interactions. Additionally, the emergence of embedded finance and an increased focus on regulatory compliance are compelling financial institutions to continuously adapt and innovate.

Our experts have identified the most impactful trends across banking, wealth and asset management, and payments. This blog brings together these insights, presenting the top financial services trends for 2025.

Financial Services Trend #1: AI Transforming the Future of Finance

Artificial intelligence (AI) is revolutionizing the financial services industry, driving significant advancements across banking, wealth and asset management, payments, and beyond. In 2025, AI will be a cornerstone of innovation, transforming customer interactions, enhancing operational efficiency, and fostering a more inclusive and sustainable financial ecosystem. The integration of AI is reshaping the landscape by addressing challenges such as data protection, regulatory compliance, and the modernization of legacy systems.

Recommended Approach: To fully harness the potential of AI, financial institutions should prioritize improving their data strategy, ensuring high-quality, reliable, and trustworthy data. Leveraging advanced data analytics, AI, and machine learning can provide real-time insights into customer preferences, behaviors, and financial needs, creating highly individualized experiences that improve engagement and loyalty. AI-powered chatbots can handle routine inquiries, freeing human agents for complex issues, while AI-driven algorithms enhance fraud detection and risk management.

You May Also Enjoy: Transforming Industries, Powering Innovation

Financial Services Trend #2: The Rise of Hyper-Personalization

In today’s fast-paced world, customers expect financial services to be as unique as their individual needs and preferences. Hyper-personalization is revolutionizing the industry by shifting the focus from traditional models to a customer-centric approach, significantly enhancing satisfaction and retention rates. Advancements in data analytics, AI, and machine learning, enable financial institutions to offer highly personalized services. The transformation is further accelerated by shifting client demographics, rising expectations, and competitive pressure from tech-driven players and financial product innovation.

Recommended Approach: Employing augmented analytics for predictive insights and personalized financial strategies helps anticipate customer needs and proactively offer solutions. User research and behavioral analytics can define and optimize the user journey, supporting meaningful hyper-personalization at each touchpoint. Utilizing cloud computing and modern data integrations for scalable data management and real-time collaboration, along with advanced visualization tools and API integrations with third-party data, enables financial institutions to isolate priority scenarios and accelerate deeply tailored outreach. This comprehensive approach will be crucial for attracting and retaining customers, fostering loyalty, deepening engagement, and driving long-term growth.

Success In Action: Elevating ESG in Wealth Management Portfolios

Financial Services Trend #3: Embedded Finance Boosts Revenue and Reach

Embedded finance is transforming the financial services landscape by integrating financial products directly into non-financial platforms. Driven by the demand for faster transactions and the need for businesses to offer comprehensive financial services within their existing ecosystems, various industries are embedding payment, lending, insurance, and investment options into their platforms. This integration not only enhances customer experience but also opens new revenue streams and market opportunities for financial institutions.

Recommended Approach: To capitalize on the rise of embedded finance, financial institutions should focus on several key strategies. First, they should form strategic partnerships with fintech companies and non-financial platforms to extend their reach and integrate their services effectively. Investing in technology, including upgrading IT infrastructure to support embedded finance and adopting cloud-based solutions, is crucial. Developing robust APIs will enable seamless integration of financial services into third-party platforms, ensuring security, reliability, and ease of use. By adopting these strategies, financial institutions can unlock new revenue streams, expand customer reach, and enhance distribution channels.

Explore More: Turn Data into Customer Delight

Financial Services Trend #4: Leveraging Advanced Digital Platforms

The financial services industry is undergoing a significant transformation with the rise of advanced digital platforms. These platforms are reshaping how financial institutions manage payments, wealth, and client interactions. The convergence of innovative financial systems and comprehensive digital tools enables personalization, omni-channel experiences, and enhanced customer engagement. This transformation is fueled by technological advancements, regulatory changes, and increasing consumer expectations for personalized experiences.

Recommended Approach: To thrive in this evolving landscape, financial institutions should integrate advanced analytics and AI to enhance transaction success rates, fraud detection, and customer insights. Embracing mobile and cloud-based solutions will ensure flexible, anytime-anywhere access to essential data and tools. Automation can streamline administrative tasks, enabling a do-it-yourself (DIY) model for clients while allowing institutions to focus on personalized services. By modernizing legacy systems and integrating digital platforms with existing services, financial institutions can offer seamless, efficient, and personalized experiences.

Success In Action: Cloud-Native Microservices Drive Next-Generation Products

Financial Services Trend #5: Thriving Amid Regulatory Changes

The financial services industry is facing an increasingly complex regulatory environment. New rules focused on data privacy, cybersecurity, and sustainability are being implemented to ensure stability and consumer protection. These changes require significant adjustments in risk management, compliance frameworks, and operational protocols, leading to higher compliance costs and operational expenses.

Recommended Approach: To navigate these regulatory shifts, financial institutions must balance innovation with compliance. Adopting compliance technologies that automate regulatory reporting and streamline processes will help institutions stay agile. Leveraging AI and machine learning can enhance real-time transaction monitoring, fraud prevention, and compliance processes such as know your customer (KYC) and anti-money laundering (AML) checks. Investing in advanced technologies will help identify potential risks and ensure compliance with evolving regulations. By staying informed and proactive, financial institutions can mitigate risks, maintain trust with customers and regulatory authorities, and remain competitive in the dynamic financial landscape.

See Also: Strategies + Solutions to Ensure Regulatory and Compliance Excellence

Discover Your Potential With Perficient

We bring extensive financial services industry insights and end-to-end digital expertise to accelerate efficiencies and power data for differentiated, trust-enhancing experiences. 

  • Business Transformation: Drive strategic initiatives to enhance operational efficiency, reduce costs, and foster innovation across financial institutions.
  • Data + Analytics: Harness data and analytics to boost insights, accelerate decision-making, and optimize financial processes.
  • Modernization: Leverage modern technology and architecture to drive integrated, transformative financial solutions.
  • Risk + Compliance: Control risk, meet regulations, and stay ahead of financial industry changes.
  • Consumer Experience: Enhance customer journeys through personalized, seamless, and engaging digital financial service experiences.

We are trusted by leading technology partners and mentioned by analysts. Discover why we have been trusted by 18 of the 20 largest commercial banks, 16 of the 20 largest wealth management firms, and 25+ leading payments and card processing companies. Explore our financial services expertise and contact us to learn more.

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5 Leading Digital Trends Shaping Wealth Management in 2025 https://blogs.perficient.com/2025/02/25/digital-wealth-asset-management-trends/ https://blogs.perficient.com/2025/02/25/digital-wealth-asset-management-trends/#respond Tue, 25 Feb 2025 07:40:16 +0000 https://blogs.perficient.com/?p=359350

Driven by factors ranging from generational wealth transfer to technological advancements, Perficient’s Principal in Wealth and Asset Management, Gerardo Montemayor, provides valuable insights into the wealth management trends set to transform the industry in 2025.

Wealth Management Trend #1: Hyper-Personalized Experiences With AI

Driven by advancements in AI, big data, and machine learning, hyper-personalization is reshaping wealth management firms’ ability to tailor financial services based on individual preferences, behaviors, and investment goals. This transformation has been accelerated by a confluence of shifting client demographics and expectations along with mounting competitive pressure from emerging tech-driven players, financial product innovation, and industry consolidation. To remain competitive, wealth managers are driven to strengthen client relationships, redefine client experience, foster loyalty, deepen engagement, and drive long-term growth.

Recommended Approach: By leveraging user research and behavioral analytics, journey sciences help define and optimize the user journey, supporting more-meaningful hyper-personalization that addresses customer needs and preferences at each touchpoint. AI, machine learning, and big data analytics for predictive insights and personalized financial strategies require well-governed, securely democratized data. Cloud computing and modern data integrations unlock the benefits of scalable data management and real-time collaboration while advanced visualization tools and API integrations with third-party data equip teams to isolate priority scenarios and accelerate deeply tailored outreach.

Learn More: Optimize Every Touchpoint

Wealth Management Trend #2: Client Advisor Empowerment

Empowered client advisors drive AUM growth. Wealth managers, meanwhile, aim to boost advisor collaboration and, together, grow their book of business. To be effective, both groups need the tools and insights to drive faster progress, efficiently delivering high-quality, proactively personalized service in less time and with fewer manual tasks. With those efficiencies in place, these important business contributors can focus on strategic, high-value activities—ultimately driving client acquisition, retention, and long-term growth.

Recommended Approach: Empower client advisors with cutting-edge technologies that enhance efficiency, provide deeper insights, and strengthen client engagement, transforming raw information into actionable insights that support personalized investment strategies and tailored financial advice. Strategically implemented AI, augmented analytics and visualizations can accelerate smarter decision-making, while intelligent automation equips teams to streamline processes, enhance efficiency, and drive significant cost savings. Ease client management and foster seamless collaboration with compliant CRM and messaging tools. Mobile and cloud-based solutions enable anytime, anywhere, access to critical data and tools, ensuring greater flexibility.

See Also: Speeding Insights and Powering Investment Experience

Wealth Management Trend #3: Navigating ESG in a Shifting Political Landscape

The political environment significantly influences the integration of Environmental, Social, and Governance (ESG) considerations in wealth management. With the current administration rethinking of ESG, regulatory frameworks are rapidly evolving, creating both challenges and opportunities for investors and their advisors. Despite federal pushback, state-level initiatives and international regulations, particularly from the EU, continue to drive the importance of ESG. Investors are increasingly focused on aligning their portfolios with personal values, financial goals, and global sustainability trends, even as they navigate a complex and often contradictory regulatory environment. This dynamic underscores the need for adaptability and vigilance in ESG investing.

Recommended Approach: Build regulatory agility without losing site of investors’ expectations and consider how digital efficiencies and advisor enablement can differentiate your brand experiences. Advanced analytics and AI can provide personalized scoring, risk assessment, and greenwashing detection, ensuring transparency and data-driven decision-making. Big data integration is crucial for obtaining a unified view of diverse data sources, supporting robust ESG insights – particularly as ESG reporting becomes more fragmented when no longer mandated. Additionally, proactive regulatory insights can equip your organization to mitigate risks and capitalize on new opportunities. By staying agile and informed, investors can continue to drive long-term growth and meaningful impact through sustainable investment strategies.

Success In Action: Elevating ESG in Wealth Management Portfolios

Wealth Management Trend #4: Omnichannel Access

Digital platforms are reshaping how investors monitor portfolio progress, driven by expectations for convenience, accessibility, and personalized services. Omnichannel tools enhance client experience by offering seamless access to investment portfolios, performance insights, and account management tools. These platforms not only serve existing clients but also expand wealth management services to a broader audience. Additionally, they enable a wider range of investment products, support a do-it-yourself (DIY) model, and facilitate more strategic client collaboration, allowing for deeper engagement and more effective financial planning.

Recommended Approach: Mobile and cloud-based solutions form the backbone of digital platforms, providing seamless, anytime-anywhere access to critical data and tools for greater flexibility. Automation platforms support the DIY model, streamlining administrative tasks and enhancing efficiency. Additionally, custom development allows wealth managers to differentiate their services, offering tailored solutions and personalized collaboration channels to strengthen client relationships.

Explore More: Future-Proof Your Tech Investment

Wealth Management Trend #5: Optimizing Operational Efficiencies

In the current macro-environment, wealth and asset management firms face rising costs, global volatility, increasing competition, and compliance challenges. Despite expanding industry assets and revenues, operating margins are under pressure, making profitability a top priority. Firms are also navigating a landscape of mergers and acquisitions, strategic outsourcing, and vendor consolidation to hone core strengths and boost a competitive edge. These business pressures drive the need for digital investments to enhance efficiency and maintain profitability.

Recommended Approach: Leverage a power combination of process mining and automation to streamline operational workflows and improve experiences. Process mining helps identify and prioritize inefficiencies, errors, and delays in complex business processes that are prime for optimization. Automation platforms, in turn, reduce costs by intelligently handling time-consuming tasks in back-office operations, portfolio management, reporting, and compliance, allowing advisors and client support teams to focus on what matters most: nurturing meaningful relationships and delivering value. By enhancing data quality and supporting advisors’ strategic planning efforts, these technologies drive scalability and sustainable growth, enabling firms to remain competitive. These advantages can be further amplified with a digital partner that offers robust, agile global delivery capabilities and platform relationships, maximizing cost savings without compromising quality and ensuring rapid deployments that drive business outcomes.

You May Enjoy: Transform Your Business With Cutting-Edge AI and Automation Solutions

Embrace the Future and Transform Your Wealth Strategy

We empower wealth and asset managers with proactive insights, hyper-personalized experiences, and proactive risk management to drive sustainable growth.

  • Business Transformation: Develop and optimize strategies and processes for efficient wealth management operations.
  • Modernization: Upgrade technology and processes to ensure seamless integration and enhanced, streamlined client advisor experiences.
  • Data + Analytics: Harness data-driven insights for personalized investment strategies, client collaboration, and operational efficiency.
  • Risk + Compliance: Implement robust strategies to safeguard investor relationships and ensure regulatory adherence.
  • Consumer Experience: Enhance engagement and satisfaction with tailored advisory services and digital tools.

Discover why we have been trusted by 16 of the 20 largest wealth management firms. Explore our financial services expertise and contact us to learn more.

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Perficient Recognized for Digital Services Expertise Supporting Health Insurers https://blogs.perficient.com/2025/01/17/perficient-recognized-for-digital-services-expertise-supporting-health-insurers/ https://blogs.perficient.com/2025/01/17/perficient-recognized-for-digital-services-expertise-supporting-health-insurers/#respond Fri, 17 Jan 2025 20:01:23 +0000 https://blogs.perficient.com/?p=375766

As private health insurers weather industry headwinds, strategic transformation priorities remain firmly centered on operations and patient-centric experiences that accelerate efficiencies. Outcomes-driven leaders recognize the value of aligning key business needs with people, technology, and processes. 

Leading Digital Transformation for U.S. Payers 

We are proud to announce the recent recognition of Perficient’s digital services for healthcare payers by an industry-leading advisory firm. This highlights the value that our expert, global teams bring to the largest U.S. health insurers as industry leaders work to improve operations, efficiency, and effectiveness.  

Now more than ever, insurers can accelerate a shift from traditional cost management to proactive health enablement. The most effective payers are integrating technologies to modernize operations, streamline experiences, and not only unlock reliable data, but elevate insights and experiences with AI and advanced, integrated analytics. AI can be harnessed to offer hyper-personalized benefit plans, predictive risk analytics, and real-time insights that not only manage costs but also enhance member experience and engagement. 

You May Enjoy: Current Digital Trends in Healthcare 

We believe our inclusion in a leading study of digital health services showcases our dedication to easing consumer journeys, ensuring integrated data is reliable and secure, and modernizing the enterprise so it can accelerate progress toward key business priorities. We are committed to helping healthcare leaders stay competitive with our award-winning, tailored solutions.  

“This acknowledgment underscores our commitment to helping healthcare leaders optimize workflows, uncover insights, innovate care experiences, and strengthen consumer trust.”– Brent Teiken, General Manager, Healthcare + Life Sciences

Our healthcare experts guide and drive a shared understanding with clients. This insight is especially vital as leaders seek solutions to highly complex business challenges that rely on protected data and span a complex healthcare ecosystem. Our technology experts further ensure that solutions are not only implemented correctly but can scale as consumer expectations and business needs evolve.  

Success In Action: Enabling Better Insight Into Key Patient Data Using GenAI 

Elevate Health and Business Outcomes With Our Expertise 

We help health insurers navigate intense technological and regulatory requirements while controlling costs and improving the user experience to support and delight members. 

  • Business Transformation: Transform strategy into action: reduce costs, increase quality, and improve member experiences. 
  • Modernization: Maximize technology to drive innovative, digital-first care solutions in automation, AI, and cloud. 
  • Data + Analytics: Provide governed, accessible, and trusted data to drive insight and engagement for members, providers, and groups. 
  • Consumer Experience: Create personalized, value added, and measurable experiences across multiple channels for all constituents. 

Explore our healthcare expertise and contact us to discover why we have been trusted by the 10 largest U.S. health insurers, including 25 BCBS-affiliated insurers, and are consistently recognized by Modern Healthcare as one of the largest healthcare consulting firms. 

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2 Perficient Healthcare Projects Awarded for Internet Site Excellence https://blogs.perficient.com/2024/11/13/2-perficient-healthcare-projects-awarded-for-internet-site-excellence/ https://blogs.perficient.com/2024/11/13/2-perficient-healthcare-projects-awarded-for-internet-site-excellence/#respond Wed, 13 Nov 2024 15:27:18 +0000 https://blogs.perficient.com/?p=371965

Perficient is proud to announce that we received awards from the 2024 eHealthcare Leadership Awards for our outstanding projects that we completed for MVP Health Care and QuidelOrtho.

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MVP Health Care Informs and Impresses Users With an Optimized, Modern Website

Best Overall Internet Site, Gold | A user-friendly architecture provides key information to help guide members to the right plan. Improvements have led to a 44% boost in plan shopping visits and increased time spent on site by 10%. | https://www.mvphealthcare.com

 


1208749000371839.uo3imnfsy6o6kaygi9oz Height640QuidelOrtho’s New Website Personalizes the Digital Customer Experience for a New Brand

 

Best Overall Internet Site, Distinction | Personas and journey insights enable highly relevant experiences for each segment. Search-optimized assets match the right audience with the right content. A newly unified brand experience has led to a 6500% increase in monthly organic clicks. | https://www.quidelortho.com/global/en


We stitch together strategy, data, and technology to streamline processes that improve quality of care for in-person and virtual experiences.

  • Business Transformation: Activate strategy for transformative outcomes and health experiences.
  • Modernization: Maximize technology to drive health innovation, efficiency, and interoperability.
  • Data + Analytics: Power enterprise agility and accelerate healthcare insights.
  • Consumer Experience: Connect, ease, and elevate impactful health journeys.

Headshot Brent Teiken, Perficient“The eHealthcare Leadership Awards for Best Overall Internet Site highlight our innovative approach to healthcare solutions. We combine strategy, industry best practices, data, and technology expertise to shape the experiences and engagement of healthcare consumers, streamline operations, and improve the cost, quality, and equity of care. ​We are proud to accept these awards.”

– Brent Teiken, Perficient General Manager, Healthcare + Life Sciences


We sincerely congratulate MVP Health Care and QuidelOrtho for their remarkable achievements and dedication to enhancing and advancing healthcare.

Looking for support? Contact us today.

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InsureTech Connect (ITC) Vegas 2024 – Discover Stellar Strategies https://blogs.perficient.com/2024/10/08/insuretech-itc-vegas-2024-discover-stellar-strategies/ https://blogs.perficient.com/2024/10/08/insuretech-itc-vegas-2024-discover-stellar-strategies/#respond Tue, 08 Oct 2024 14:33:26 +0000 https://blogs.perficient.com/?p=370263

InsureTech Connect (ITC), the world’s largest gathering of insurance innovation, is next week! This event offers a unique opportunity to meet new people, form partnerships, and discover solutions to your biggest challenges.

Perficient Principal and Insurance Industry Lead Brian Bell is gearing up to attend yet another ITC. After last year’s event, Bell shared common trends and takeaways:

  • The significance of data in the insurance industry and how predictive analytics can take the industry to the next level by being proactive and mitigating and managing risks.
  • It is very important to maintain a digital ecosystem that increases the value for consumers, allowing modern insurance operations to have an expansive impact in the marketplace.
  • The transformative potential of Generative AI will be revolutionary in decision-making and operations of the insurance industry.

Pushing the Insurance Boundaries with Artificial Intelligence (AI)

At ITC in 2023, a hot topic was AI and generative AI (genAI). However, it was discussed in an exploratory sense. This year, our insurance experts anticipate applying AI strategies while being mindful of potential AI bias in the process.  Successful implementation of those initiatives will be top-of-mind during the event.

After further discussion with the insurance industry experts who will be attending ITC is Vegas this year, it is evident that the event is of high importance to them.


Brian Bell, Principal and Insurance Industry Lead

Technology evolution in other industries is driving expectations and desired experiences within the insurance industry.

From platform modernization to online payments and embedded insurance, there are so many opportunities to adopt these trends into the insurance value chain.

READ MORE FROM BRIAN: 5 Trends Shaping the Insurance Industry in 2024


Conall Chabrunn, Head of Sales Insurance

I have been talking with clients about the rising expenses concerning the property and casualty (P&C) insurance industry. I am looking forward to connecting with and sharing insights with clients and industry peers on a global stage.

This experience is invaluable. It’s the premier insurance industry event of the year, and the caliber of attendees and sponsors proves it.

LEARN MORE: Manage Rising Expenses in Insurance


Mike Page, Account Developer

ITC is crucial for several reasons. To be on the ground with so many global insurance professionals, offers a unique opportunity to really get an understanding of what challenges and opportunities are in front of us.

DISCOVER MORE: Digital Business Transformation


Why Should You Attend ITC 2024?

Although ITC and the insurance industry as a whole is such a large industry, it is made up of a close-knit group of leaders. Brian said, “It’s exciting to see everyone each year and the progression they are driving in the industry.”

Mike expanded on the topic of the insurance community adding, “In-person events still aren’t back to where we were pre-Covid, so I really look forward to conferences like this where we can all meet face-to-face and share ideas.”

Conall agreed, touching on how ITC and industry peers give him a new window on the world and challenge him. He shared, “I really appreciate discussing how complex industry problems are being solved.”

Engage with Our Team at ITC 2024

Connect with us at ITC in Vegas to protect what matters to your clients and your business. Perficient is recognized by Forrester because we help our clients drive results by navigating complexities in modern applications. Contact us today to schedule time to meet at ITC!

Brian Bell Conall Chabrunn Mike Page
Brian Bell Conall Chabrunn Mike Page
Connect with Brian  Connect with Conall Connect with Mike

Modernize and optimize experiences and productivity every step of the way with our expert insurance support.

  • Brand Awareness: Prepare for the digitally enlightened consumer who has unique, heightened expectations for hyper personalization.
  • Conversion: Meet your clients where they are and create real-time, frictionless experiences.
  • Retention: Engage and communicate with customers and agents through customer-centric solutions.
  • Experience Quality: Improve the speed and quality of engagement by leveraging intelligence to improve experiences, optimize loss cost, and identify and reduce fraudulent activity.

Perficient will protect individual and business property, liability, and financial obligations.

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