Perficient is pleased to announce we have won the 2024 Appian Partner Impact and Excellence Award for Delivery! This award commemorates how we have created innovative and impactful business solutions on the Appian Platform that exceed customer expectations and maintain excellence in service delivery.

“We are honored to receive the Partner Impact and Excellence Award for Delivery. This award highlights our commitment to addressing client needs and leveraging market opportunities. Our global delivery team enables us to deliver tailored Appian solutions that drive efficiency and growth for our clients. This recognition highlights our dedication to exceeding expectations and delivering Appian solutions that take our client’s businesses to the next level.” said Mwandama Mutanuka, Managing Director, Automation.

Perficient is a trusted Focus Partner with experience crafting and delivering low-code application development, business process management, RPA, digital process automation, and end-to-end automation for enterprise support.

Our commitment to our customers’ success and demonstrating value with the Appian platform is evident through our repeat business rate and customer satisfaction scores. We deliver outcomes in each engagement and help drive their growth and adoption of the Appian platform. Further, we have invested heavily in a robust set of complimentary services with our global delivery model. This enables quality and cost-effective delivery. This has led to an increase in our global team across the U.S., Latin America, India, and while allowing customers to expand their use of Appian. We have scaled to meet our customer’s demand for expert delivery.

“Thank you to our customers and Appian for this incredible honor to be recognized for the 2024 Appian Partner Impact and Excellence Award for Delivery,” said Daniel Ware, Appian Practice Director. “This highlights our team’s commitment to delivering successful engagements and outcomes for our customers. We have a fantastic partnership with Appian, and this has been central to our success. We’re incredibly grateful for this recognition of our team’s hard work, expertise, and dedication. We look forward to continuing our successful partnership and delivering even greater value to our clients in the future.”

Perficient + Appian

We are the leading digital transformation consulting firm with years of experience leveraging automation technology and platforms to solve our clients’ business challenges. With Appian, we use low-code automation to build, use, change, and expand enterprise applications. Our industry expertise ranges from healthcare modernization, financial services transformation to utilities and manufacturing. Learn more about our Appian capabilities.

Google Cloud Next is only a few short weeks away! The conference will occur August 29-31, 2023, at the Moscone Center in San Francisco.

Next is where decision makers, developers, and anyone passionate about an accessible, scalable, socially responsible cloud come together to share challenges, solutions, 10x ideas, and game-changing technologies.

Be sure to visit us at booth #1350, we’re right by the puppy park! Our experts look forward to answering your questions about Apigee, app mod, and data solutions, and showcase how Perficient can help you succeed with Google.  As a Google Cloud Premier Partner, Perficient combines the power of GCP with our industry-leading strategy and expertise to help enterprises conquer their most critical business challenges.

Are you attending Next? Reach out to connect with our team!

Perficient is excited to announce that we have earned the Data Analytics Partner Specialization in the Google Cloud Partner Advantage Program.  By earning this Partner Specialization, we have demonstrated a deep level of technical proficiency, expertise, and customer impact by building client infrastructure and workflows on the Google Cloud.

The Google Cloud Data Analytics Partner Specialization is a testament to the level of Perficient’s Google Cloud services practice, a commitment to delivering impactful solutions for our customers, and proven technical capabilities, vetted by Google Cloud and a third-party assessor.

“Perficient has been strategically focused on the growth of our Google partnership over the last year.” Said Lindsey Lee, Google Cloud Alliance Manager. “That focus most recently has been recognized by earning the distinguished Data Analytics Specialization. I am ecstatic for the recognition of our hardworking team!”

“I am thrilled about this new specialization for both our partnership and our clients. Gaining this specialization validates and highlights our expertise and is a testament to our ability to consistently deliver successful outcomes for our customers,” said Kiran Dandu, Managing Director for Cloud Infra and APIM.  “Our customers can be confident that Google Cloud recognizes Perficient as an expert in Data Analytics.”

Perficient is a Google Cloud Premier Partner holding an Infrastructure Specialization in addition to numerous Partner Expertise designations including, but not limited to:

• Energy and Utilities
• Document AI
• Retail and Wholesale
• Automotive
• Apigee
• Data processing
• Data Warehouse Modernization
• Google Cloud Analytics
• Healthcare & Life Sciences
• New Business Channels using APIs
• Gaming
• Google Cloud Compute
• Financial Services

Perficient + Google Cloud

With more than 20 years of cross-industry experience, Perficient provides services across a wide range of solutions that help companies capture, process, store, visualize, and analyze data in a cloud-based environment. We will continue to collaborate with Google Cloud by incorporating management consulting, cloud migration, application development, data management, and other Google Cloud resources to help customers transform their business.

For more information about Perficient’s Google Cloud practice and our Data Analytics capabilities, subscribe to Perficient’s blog, and follow us on Twitter and LinkedIn.

Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner. In an ideal state, caseworkers would be able to quickly investigate cases and work with families to create safe environments for children and youths to return to. But, with their out-of-date legacy systems and over 407,000 children and youths in the foster care system, that ideal state often seems like a pipedream.

To combat the struggles of state child welfare offices and caseworkers, Perficient and Pegasystems have partnered up. With our award-winning strategy, scalability, and Pega’s great tools and unique perspective on this topic, our solution will ease the burden on caseworkers and help support their workload. This solution will allow caseworkers will be able to have improved data visibility, better case management support, and a better user experience.

Our team comprises of subject matter experts with many years of experience with child welfare and health and human services. Consistent meetings with industry thought leaders to evaluate technology trends in the marketplace, devise innovative approaches to solving critical issues in the child welfare and human services space, and discuss how our solutions can address the needs for a comprehensive child welfare information system.

With Pega’s innovative technology, our solution will be easily customizable to support a wide variety of factors like case status, program, and geography. With the automated workflow, state and local government offices can experience better data accessibility, efficiency, and visibility. We’re proud of our solution and look forward to incorporating it into child welfare offices. At the end of the day, our goal with this solution is to support caseworkers, help them manage their caseload, and ultimately place children and youths in safe and loving environments where they can grow and thrive.

Want to learn more? Connect with our team today.

This is the final post in a series covering the new products released to the public by Appian during Appian World 2022.  Read the second blog here.

Appian Intelligent Document Processing (IDP)

Every day organizations must sort through numerous documents to find specific data they need to start a task or to influence business decisions.  Traditionally, there are two ways to do this, either by hand or by utilizing difficult-to-use software trained to recognize characters in a sequence.   But, with Appian’s low code platform, there is another, easy-to-use, option.

Intelligent document processing solutions (IDP) aim to transform out-of-context data into actionable data.  But, due to IDP solutions often being difficult to use and hard to customize, you may not get the data you need in an efficient manner.  But, with Appian’s AI-powered IDP you can.  Their low code platform allows for easy customization and will give you the ability to extract large volumes of data and structure it quickly.

Appian’s IDP solutions will set you and your organization up for success with their:

• Rapid setup. The application is already built out with trained AI and no templates are required. AI is quick learning and requires less than 10 samples to classify documents.
• Industry-leading Extraction. Appian IDP reads and comprehends documents similarly to humans and can extract unstructured data. Appian IDP will also understand handwritten notes, complex tables, and checklists.
• Machine Learning. AI continues to learn and improve from human corrections quickly and easily responds to document changes. Built-in reporting will help track KPIs and classification and extraction accuracy.
• Powerful Automation. Connect IDP to your business processes perfectly with your business processes. Appian’s platform also allows for robotic process management where you can hand data off to RBA bots for processing and for use of decision tables to decide if data is compliant.

Appian’s low-code and easily customizable platform will allow your enterprise to remove manual document processing in any workflow.

Perficient has more than 5 years of experience as an Appian Regional Partner with 45+ certified experts.  Perficient’s dedicated Appian team looks forward to connecting with you and your organization and solving your business problems by leveraging Appian.

Perficient + Appian

We help simplify and minimize expensive manual business operations processes through low-code applications built on Appian. Our integration and automation expertise and track record of successful Appian implementations make us the partner of choice to help you digitally transform and stay ahead of the competition.

This is a series covering the new products released to the public by Appian during Appian World 2022.  Read the first blog here.

Traditional Process Mining

Process mining is an intricate system where the goal is to turn data into actionable insights.  Traditionally, Process mining follows a three-step process to make your data useable for your organization:

Step 1) Ensuring that you have correct data and preparing the data.

Step 2) Visualizing the process flow.

Step 3) Analyzing your data for insights.

Depending on your process, step 1 can have multiple sub-steps.  You may have to acquire additional resources and need support from management.  Another potential sub-step can happen when looping in relevant stakeholders depending on your project type.  Step 2 can also take a while if you are visualizing the process flow(s) manually.  But, by utilizing Appian Process Mining, you and your organization will be

able to focus on the valuable insights, not on creating the process flow and gathering additional resources.

Appian Process Mining

With Appian, you can increase your process mining efficiency, lower costs, and optimize your processes.  Appian has transformed process mining to be more transparent and make it easier to monitor and analyze large data sets.

With Appian Process Mining you will be able to do the following:

• See your process in real-time with an automatically generated model.
• Generate target models.
• Carry out root-cause analysis to quickly find bottlenecks and process inefficiencies.
• Implement conformance checks to compare your processes to target processes.
• Monitor KPIs and important metrics in a customizable low-code dashboard.
• Utilize Mining Prep where you can import external data sets, preview data transformations, and schedule updates so that you can focus on insights.
• Create custom metric thresholds and alerts for continuous optimization.

Gartner has said of Appian’s process mining capabilities, “[Appian] focuses significantly more than its competitors on data preparations and data cleansing supporting big data, and process model enhancement capabilities.” You trust Appian with your other business process management applications, now trust them with your process mining.

Perficient has a dedicated process mining team, and they look forward to connecting with you and your organization and solving your business problems.

Perficient + Appian

We help simplify and minimize expensive manual business operations processes through low-code applications built on Appian. Our integration and automation expertise and track record of successful Appian implementations make us the partner of choice to help you digitally transform and stay ahead of the competition.

This is a series covering the new products released to the public by Appian during Appian World 2022.

Appian World is a place where businesses and technology leaders can connect, share ideas, learn about innovative business solutions, listen to featured speaker Malala Yousafzai, and hear about new products on the market from Appian.

Appian’s low code platform, which has helped industry leaders win the Innovator Award and the Impact Award in 2021, has added Appian Portals to their product portfolio. With this new product, you will enjoy the same security and development environment that you have come to associate with Appian.

Appian Portals

Originally announced as a beta product at Appian World 2021, this product was released into general access at Appian World 2022.  Here are the highlights.

• No need for a login. With Appian Portal, you will be able to connect your audiences to your company workflow without the need for a login.
• Allows you to go from Unauthenticated to Authenticated experience. Appian now allows new users to register for an Appian account and go from a public user to become an Appian user. Opening the doors for so many new usecases.
• Easy development and management. Appian’s low code platform allows for easy development and the intuitive platform lets you connect your databases and workflows.
• Scalable and secure. Your organization will be able to use microservices architecture and be protected by CAPTCHA, encryption, and more, including integrating your existing IT security protocols. Portals are also supported by Google’s reCAPTCHA v3 to protect your workflow against bots.
• Adaptable for all industries. With the easy-to-use low-code design tools, you will be able to create an engaging interface that you can adapt to your specific industry.

Think of Appian Portals as a window into your website.  A customer would be able to look into your website and schedule an appointment or request a quote, or even report a downed powerline.  An external customer would be able to ‘reach’ into your website and interact with your company without the need to log in or the need to build a custom UI.

Hear from the experts

Perficient’s general manager for automation and Appian expert, Graham Wallis said, “Portals, Appian’s baked in unlimited usage non authenticated environment is a game-changer as it now provides a secure way to interact with Appian to collect complaints, go from an unauthenticated to an authenticated environment allowing. many more use cases all for free with the Appian licenses.”

Our Appian experts look forward to working with you and your company to leverage Appian Portals in your organization.

Perficient + Appian

We help simplify and minimize expensive manual business operations processes through low-code applications built on Appian. Our integration and automation expertise and track record of successful Appian implementations make us the partner of choice to help you digitally transform and stay ahead of the competition.