The use of chatbots is exploding across almost every consumer vertical. When done correctly, chatbots increase efficiency while also delivering better customer experiences. Even though nearly 70% of consumers prefer to use chatbots, many automotive companies aren’t yet embracing this technology. While there are OEM-to-dealer complexities to consider, this AI advancement can help solve challenges […]
Dani Aoude
Blogs from this Author
Why Trust and Integrity Go Hand-in-Hand
Our Perficient colleagues share how they live and breathe our core values. Here, Dani Aoude, Delivery Director, writes about how the trust Perficient has placed in him has shaped his time at the company. The trust that Perficient puts on their employees makes it unique. They let you work on your own, but are there […]