Comments on: Live Agent Transfer in Copilot Studio Using D365 Omnichannel – Step-by-Step Implementation https://blogs.perficient.com/2025/08/18/live-agent-transfer-in-copilot-studio-using-d365-omnichannel-step-by-step-implementation/ Expert Digital Insights Sat, 15 Nov 2025 07:43:21 +0000 hourly 1 By: Ankit Jangle https://blogs.perficient.com/2025/08/18/live-agent-transfer-in-copilot-studio-using-d365-omnichannel-step-by-step-implementation/#comment-168124 Sat, 15 Nov 2025 07:43:21 +0000 https://blogs.perficient.com/?p=385924#comment-168124 In reply to devirsoft.

Thank you so much for your kind words! I’m glad the guide was helpful and made the process easier to follow. My goal was to simplify the setup for everyone, so it’s great to hear that it worked for you. If you have any questions or ideas for improving workflows further, feel free to share, I’d love to hear your thoughts!

]]> By: devirsoft https://blogs.perficient.com/2025/08/18/live-agent-transfer-in-copilot-studio-using-d365-omnichannel-step-by-step-implementation/#comment-168122 Sat, 15 Nov 2025 06:33:07 +0000 https://blogs.perficient.com/?p=385924#comment-168122 This step-by-step guide is incredibly clear and practical. It simplifies the live agent transfer setup in Copilot Studio using D365 Omnichannel, making even complex configurations easy to follow. A highly useful resource for anyone looking to streamline their support workflows.

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