In this episode, Jim and Kim talk with Brian Flanagan, Digital Experience Strategist at Perficient, about the rise of generative AI and its potential to replace or augment human workers. Is this the end of the road for half the workforce, or just the beginning of a new era in productivity? Get ready to ponder the humanness of it all in this thought-provoking episode.
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Meet our Guest
Brian Flanagan is a Digital Experience Strategist at Perficient. In this role, he serves as a trusted advisor to Perficient’s clients and is responsible for developing digital strategies that drive business results. With over 25 years of experience, Brian has a deep understanding of the digital landscape and a proven track record of delivering innovative and engaging customer experiences. He is known to stay ahead of the curve and is consistently on the lookout for opportunities to enhance the customer experience through next-generation technologies.
Meet the Hosts
Jim Hertzfeld is Principal and Chief Digital Strategist for Perficient. He works with clients to convert market insights into real-world digital products and customer experiences that actually grow their business.
Kim Williams-Czopek is a General Manager of Commerce US Operations at Perficient. She works with clients to devise digital experience strategies and how to translate strategies to tactics. She specializes in digital commerce, digital product development, user research and testing strategies, and digital responsibility.