Senthilkumar Shanmugam uses his 20+ years of application development and enhancement experience to lead in a variety of areas at Perficient. We recently connected to discuss how he serves our healthcare clients. I also discovered what he values most about the team he leads.
Thank you for joining me, Senthilkumar. I’d love to learn more about your role as a senior solutions architect. Can you tell me how you are serving our healthcare clients?
I am a senior solutions architect in the healthcare business unit. I lead delivery for a major payer. Also, I lead the maintaining, enhancing, and developing of solutions for EDI applications.
The customers expect us to design and develop EDI applications that meet their ever-changing business needs. These applications are the backbone of the payer’s day-to-day operations.
The applications we support and develop include enrollment, claims processing, claims payment, remittance, claims status inquiry, etc.
What do you enjoy most about working at Perficient?
I lead account development initiatives, lay the foundation for account growth, and work with engagement. I also lead a highly capable team that is 30 members strong. Perficient has a multi-shore team that is able to collaborate across borders.
One thing I love about Perficient is that the team I get to work with is highly motivated and self-driven.
As a result of this drive and motivation, we have been collaborating effectively for years.
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What initially drew you to our global digital consultancy? What makes you stay and want to do your best work?
I have spent 20+ years in application development and enhancement with a range of verticals. I started my journey with Perficient from one of our India locations.
My initial discussion with leadership informed me about Perficient’s core values and the respect that our clients have for Perficient as an IT solution provider.
The range of verticals and the kind of engagements that Perficient utilizes for its clients are critical to development projects. There is a wide range of opportunity to be innovative and overcome challenges at Perficient.
Healthcare Leaders Turn to Us
Our healthcare practice is comprised of experts who understand the unique challenges facing the industry. The 10 largest health systems and 10 largest health insurers in the U.S. have counted on us to support their end-to-end digital success. Modern Healthcare has also recognized us as the fourth largest healthcare IT consulting firm.
We bring pragmatic, strategically-grounded know-how to our clients’ initiatives. And our work gets attention – not only by industry groups that recognize and award our work but also by top technology partners that know our teams will reliably deliver complex, game-changing implementations. Most importantly, our clients demonstrate their trust in us by partnering with us again and again. We are incredibly proud of our 90% repeat business rate because it represents the trust and collaborative culture that we work so hard to build every day within our teams and with every client.
With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.
It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people.