[Podcast] Human-Centered Design for Data Products

Season 2 of Intelligent Data

Intelligent Automation is a field of automating back-office applications and customer facing applications using Robotic Process Automation (RPA) and AI to optimize workforce productivity. 

In season 2 episode 7 of the Intelligent Data Podcast, host Arvind Murali and his guest Nandan Mullakara, CEO of Infomatiq, discuss human-in-the-loop and data-driven intelligent automation.


Listening Guide

  • What is intelligent automation? [3:15]
  • Benefits of intelligent automation [11:19]
  • Customer journey mapping [14:01]
  • Intelligent automation trends [15:50]
  • Human side of automation [29:55]
  • Privacy and security [36:23]


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Connect with the Host and Guest

Perficient's Intelligent Data PodcastArvind Murali, Perficient Principal and Chief Strategist

LinkedIn | Perficient



Intelligent Data podcastNandan Mullakara, CEO of Infomatiq



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If you are interested in learning more about Perficient’s Data + Intelligence services capabilities or would like to contact us, click here.

If you or someone you know would make a great guest on our show, email us.


About the Author

Courtney Gardner is a Marketing Coordinator at Perficient.

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