Podcast

[Podcast] What If? So What? Episode 7: What if Data Has Become the Customer Experience?

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Listen Now! In Episode 7 of the What If? So What? podcast, Jim hosts a special crossover episode with Arvind Murali, Perficient’s Data Chief Strategist, and host of the Perficient podcast Intelligent Data. Jim and Arvind talk about digital and data and how they are shaping the customer experience today.

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Episode Guest Profile

Perficient Intelligent Data Podcast

Arvind leads Perficient’s Data Solutions practice and serves as our Chief Strategist of Data Governance and Intelligence. His expertise combines a background in data strategy and governance to deliver transformative data platforms.

His dedication to solving data challenges and identifying new opportunities has yielded valuable outcomes for clients. These results include providing self-service access to data for global sales teams, creating informed wellness plans for physicians, and delivering insights about supply chain inventories.

 

 

Meet the Hosts

Jim HertzfeldJim Hertzfeld is Principal and Chief Digital Strategist for Perficient. He works with clients to convert market insights into real-world digital products and customer experiences that actually grow their business.

LinkedIn | Perficient

 

 

Kim Williams-Czopek

Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She works with clients to devise digital experience strategies and how to translate strategies to tactics. She specializes in digital commerce, digital product development, user research and testing strategies, and digital responsibility.

LinkedIn | Perficient

 

The Future Is Digital.

Seeing the world through your customer’s eyes is the best way to meet their needs. The best way to do that is with digital. Learn how Perficient can help you anticipate what’s ahead for you and your customer with a strategy centered around empathy, alignment, and agility.

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