Healthcare

Innovation in B2B Healthcare: the Now, the New, & the Next

It goes without saying that the start of this new decade is unprecedented, unplanned, and flat out unwanted. Yet here we are, and we must find ways to think creatively and collaboratively moving forward.

B2B healthcare organizations are at a very interesting crossroads. With all that has happened around the COVID-19 pandemic, leveraging technology and commerce solutions in the healthcare industry has never been more important.

The Digital Essentials, Part 3
The Digital Essentials, Part 3

Developing a robust digital strategy is both a challenge and an opportunity. Part 3 of the Digital Essentials series explores five of the essential technology-driven experiences customers expect, which you may be missing or not fully utilizing.

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With many businesses fighting to stay above water, healthcare organizations are struggling to keep up with the increasing demand for their products and services. This crisis has exposed many vulnerabilities that may have been hibernating for some time in areas such as ecommerce, site experience, product information management (PIM), and other key spaces.

Addressing these problems is why we created the latest version of our Now/New/Next (N3) – which focuses exclusively on B2B healthcare distribution and manufacturing organizations. This guide looks at N3 and focuses on:

  • Now: The elements considered table stakes for most organizations and how you may look to integrate them within your business
  • New: Components that a few companies are executing on today, and why they will likely be able to differentiate themselves from the competition
  • Next: What’s around the corner that no organization is working towards today, but would be at the forefront of innovation if they were

We’ll offer perspective and solutions to help B2B healthcare distribution and manufacturing organizations get past this current speedbump and jumpstart their roadmap to think differently about their business, products, and solutions. To learn more, download our free guide, How to Innovate and Evolve in the B2B Healthcare Industry.

About the Author

Justin Racine is a Senior Commerce Consultant with Perficient focusing on eCommerce innovation across multiple platforms and industries. Justin has 10+ years in the eCommerce space, with immense experience in the healthcare and medical space.

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