Perficient was recently included as a digital commerce service provider in Gartner’s Digital Commerce Vendor Guide, 2020. This guide helps application leaders understand the various technologies, capabilities and partnerships they should consider when building a differentiated commerce ecosystem.
According to Gartner’s 2019 Digital Commerce State of the Union Survey, 48% of respondents said that delivering the desired customer experience was the top challenge facing them in their digital commerce endeavors. That makes building a holistic digital commerce ecosystem – and selecting the right platforms and partner for your needs – more important than ever.
Beyond listing technologies and partners to consider, the vendor guide also provides guidance to application leaders on how they can approach their digital commerce initiatives, including:
- Exploring vendors that support top initiatives such as customer analytics, unified commerce and visual experiences.
- Future-proofing their technology investments by refining their vision, strategy and critical parts of their business with inspiration from key digital commerce technology markets and innovative emerging vendors.
- Drawing up a digital commerce roadmap after defining their organization’s digital commerce requirements in detail.
To download the full report, click here.