Perficient, an Advanced Consulting Partner in the AWS Partner Network, has earned the AWS Service Delivery designation based on our record of technical proficiency and proven success developing contact center solutions.
What is the AWS Service Delivery Program?
The AWS Service Delivery Program is a validation program that identifies and endorses APN Partners with customer experience and a deep understanding of specific AWS services. Within the AWS Service Delivery Program, each AWS service is referred to as an individual AWS Service Delivery designation. Perficient is thrilled to have received the Service Delivery designation for our deep knowledge and practical experience of architecting and implementing Amazon Connect solutions for clients.
Learn the six most common pitfalls when upgrading your contact center, and how Amazon Connect can help you avoid them.
The news comes just after Amazon Connect added web and mobile chat capabilities and just ahead of re:Invent. Perficient will be attending the annual AWS conference in Las Vegas from December 2-6, 2019. Please reach out to us on LinkedIn if you’ll be present and would like to discuss possible solutions for your company.
Perficient is an Advanced Consulting Partner in the Amazon Partner Network, and our deep expertise in contact center implementation and Amazon Web Services allows us to guide the adoption of appropriate solutions from strategic planning through implementation. We combine our cloud expertise and customer care consulting strengths to provide end-to-end solutions, including everything from hands-on technical assistance to managing organizational change.
We’ve been delivering customer care solutions to North American-based companies for more than 10 years, including building proprietary customer care solutions and migrating legacy contact centers to more modern platforms. Our certified Amazon Connect experts will provide your organization with consulting and professional services, 24/7 support, training, and documentation to ensure your success.