Archive for November, 2019

Amazon Connect Chat: Real-Time Metrics

Amazon announced its release of chat functionality in Amazon Connect in November 2019. At Perficient, we’ve reviewed the new Chat capabilities to help you adopt Chat functionality. Check out our Chat blog post series: Create a simple Amazon Connect chat flow Demystify the Amazon Connect chat “Disconnect flow” Routing profile changes with Chat Streams API […]

Perficient Receives AWS Service Delivery Designation

Perficient, an Advanced Consulting Partner in the AWS Partner Network, has earned the AWS Service Delivery designation based on our record of technical proficiency and proven success developing contact center solutions. What is the AWS Service Delivery Program? The AWS Service Delivery Program is a validation program that identifies and endorses APN Partners with customer […]

Responsive Image Support@1x

An Update to Responsive Image Support in Sitecore

In our previous article, https://jockstothecore.com/finally-support-for-responsive-images-in-sitecore/ – we discussed a custom field type Brainjocks created to allow content managers to crop images for the various device break points in your responsive design. The community asked for more, and we listened – so we have made a neat enhancement to this feature to make it even more […]

Team Pic

Perficient Team Holds First Annual Diwali Celebration

On October 25, colleagues from our global headquarters gathered to celebrate Diwali, the Festival of Lights. The event included traditional Indian cuisine, games, music, and more. Our colleagues had a great time learning about some of our peers’ culture and joining in on the fun. We even started the event with an intense game of […]

La Casa Norte Perficient Volunteer Featured Image

Perficient Team Cooks a Meal for a Good Cause

A group of our Chicago-based colleagues recently volunteered at La Casa Norte, an organization that offers housing resources and opportunities to youth and families who are at-risk or experiencing homelessness throughout Chicago. The community-based organization offers permanent, transitional, and emergency housing options that aim to support its clients as they work towards long-term stability and […]

Nepali "everest Sherpa" Climbing In Himalayas

Mentoring: The Vital 20 Percent in Individual Learning and Change

On December 16, 1675, scientists of the Royal Society gathered to hear Isaac Newton’s new latest theory on the properties of light. Robert Hooke, the Society’s Curator of Experiments was in the audience and proclaimed that the essence of Newton’s paper was already captured in Hooke’s published book and that Newton would benefit from additional […]

Microsoft Dynamics 365 Marketing Best Practice: Know Your Audience

My last post focused on optimizing email campaigns with Microsoft Dynamics 365 Marketing. In this post I will focus leveraging Microsoft Dynamics 365 Marketing to know your audience and communicate to them personally. Know Your Audience Today’s consumers expect a more personalized experience with your organization. 74% of marketers agree that targeted messages and personalization […]

Computer And Tools

Azure Search API with Sitecore Tips and Tricks

Fuzzy search. Synonym matching. Escaping special characters in the user input. How does one provide a quality search component in Sitecore that allows for user text input? Your site’s users will come to expect your site’s search experience to be “Google-like”. The intent of this blog post is to consolidate various uses of the Azure […]

Perficient Detroit Top Workplaces 2019

Perficient Named a Top Workplace in Detroit

At Perficient, we list “People” as one of our most important values. This is because of not only the incredible range of talent we bring on as colleagues, but also the promise we make back to our People: our employees, our clients, and our community. Perficient Named a Top Workplace in Detroit It is this […]

Healthcare

Avoiding Disasters with Chaos Engineering

The cost of an outage to a business is very high. This isn’t news to anyone, but in today’s world of instant access and immediate gratification, it’s truer now than ever. Businesses today are expected to be accessible at all times to consumers. As a result, businesses need to build infrastructure and applications that are […]

Perficient Vision, Mission, Values

Right Sizing Your Solution and Your Partner

Stepping Up To The Plate To me, one of the most exciting and most frustrating things to do is to find a new solution for a need at your employer.  Your job is to make a decision with the best information available to you.  Then implement that decision successfully. If everything works out smoothly, you […]

COVID-19

Security Audits and Penetration Testing in Financial Services

Previously, I discussed the cybercrimes of phishing and the signs it’s happening. This blog will highlight security audits and penetration testing. Given the ever-changing landscape of cybersecurity threats, coupled with the dynamic nature of new hardware and software deployments, it is imperative to perform security audits and penetration testing on a regular and frequent basis. […]

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