Discover how Northwell Health used participation in New York State’s Medicaid reform program to drive the development of a self-service analytics infrastructure. This session is included with your HIMSS 2019 registration.
Personas & Journey Maps: The Definitive How-To Guide for Healthcare Providers
Gain step-by-step guidance to increase patient satisfaction, loyalty, and retention with well-executed personas and journey maps.
Speakers Jim Kouba, Health Solutions Director, Perficient and Chris Hutchins, Associate Vice President, Healthcare Analytics, Northwell Health will dive into:
- Key techniques to build partnerships and establish a strong team approach between business and information and technology across the organization
- Best practices for providers wanting to build self-service analytics programs
- The importance of establishing a clinical enterprise data warehouse to form a single view of truth that enables Medicaid payment reform program participation
Our session will be held Wednesday, February 13th at 10:00am in room W308A.
Don’t miss this informative session at HIMSS 2019. We look forward to seeing you there!