Join Us for This Month’s Tech Talk: Intro to Amazon Connect

In this Tech Talk, we’ll introduce you to Amazon Connect–a scalable, pay as you go contact center solution that allows for highly customizable, flexible, and simple solutions.

We’ll cover the following topics:

• Amazon Web Services (AWS) Platform overview
• Amazon Connect overview
• Basic contact center configuration with Amazon Connect
• Basic contact flow overview with Amazon Connect

Choosing a Global Software Development Partner to Accelerate Your Digital Strategy

To be successful and outpace the competition, you need a software development partner that excels in exactly the type of digital projects you are now faced with accelerating, and in the most cost effective and optimized way possible.

Get the Guide

Alex Elledge, Senior Technical Writer and Trainer for Perficient’s Amazon Connect Practice Area, will lead this webinar at 1:30 p.m. CST on Tuesday, August 7. Anyone interested in attending may register here. Upon registering, attendees will receive instructions on how to access the Tech Talk.

About Perficient’s Amazon Connect Practice Area

Amazon Connect is a pay as you go cloud-based contact center service that’s part of the Amazon Web Services platform. As an Amazon Partner Network (APN) Advanced Consulting Partner, Perficient can help customers of all sizes design, architect, build, migrate, and manage their Amazon Connect contact center. Our deep expertise in contact center implementation and Amazon Web Services paired with our attention to customer care ensures you get the best end-to-end solutions, including everything from hands-on technical assistance to managing organizational change. 

About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000® and enterprise customers throughout North America. With unparalleled information technology, management consulting, and creative capabilities, Perficient delivers vision, execution, and value with outstanding digital experience, business optimization, and industry solutions. Our work enables clients to improve productivity and competitiveness, grow and strengthen relationships with customers, suppliers, and partners, and reduce costs. Perficient’s professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index. Perficient is an award-winning Premier Level IBM business partner, a Microsoft National Service Provider, and Gold Certified Partner, an Oracle Platinum Partner, and a Platinum Salesforce Cloud Alliance Partner. For more information, visit www.perficient.com.