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Digital Transformation

Join us for an Amazon Connect Tech Talk on Outbound Contact API

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Join us for Perficient’s Amazon Connect Tech Talks! In this Tech Talk, we’ll learn how to place an automatic Amazon Connect call using the outbound contact API, which Amazon released on March 30, 2018.

See Amazon Connect’s announcement for more information on the outbound contact API.

Dora Hodanic, a Senior Technical Consultant in Perficient’s Amazon Connect Practice Area, will lead this Tech Talk at 1:00 p.m. CST on Tuesday, July 10, 2018.

Anyone interested in attending may register here. Upon registering, attendees will receive instructions on how to access the Tech Talk.

About Perficient’s Amazon Connect Practice Area

Amazon Connect is a pay as you go cloud-based contact center service that’s part of the Amazon Web Services platform. As an Amazon Partner Network (APN) Advanced Consulting Partner, Perficient can help customers of all sizes design, architect, build, migrate, and manage their Amazon Connect contact center. Our deep expertise in contact center implementation and Amazon Web Services paired with our attention to customer care ensures you get the best end-to-end solutions, including everything from hands-on technical assistance to managing organizational change.

About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000® and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient delivers vision, execution, and value with outstanding digital experience, business optimization, and industry solutions. Our work enables clients to improve productivity and competitiveness, grow and strengthen relationships with customers, suppliers, and partners, and reduce costs. Perficient’s professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index. Perficient is an award-winning Premier Level IBM business partner, a Microsoft National Service Provider, and Gold Certified Partner, an Oracle Platinum Partner, and a Platinum Salesforce Cloud Alliance Partner. For more information, visit www.perficient.com.

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Alexandra Elledge

I'm a Senior Technical Writer and Trainer for Perficient's Amazon Connect Practice. Amazon Connect is a pay as you go cloud-based contact center service that’s part of the Amazon Web Services platform.

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