Digital Transformation

Social Media Options

Thanks to Kara Whitlow for pointing me to this article.

When you look at digital transformation, the custom facing side means you have to meet customers where they are and that means a variety of social media channels have to be included. It doesn’t matter if you are in the B2C or B2B world, social media can matter. It matters in people finding you. It matters in influencing perception. It matters in managing relationships.

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There’s an interesting article about, “The 9 Best Social Media Tools For Small Business” on digital.com.  Don’t be thrown off by the small business part.  Many tools on the list are used by more than just small businesses.  I won’t go into the entire article because the author, Katie Horne, talks to each of the vendors on the list.  It’s worth doing a quick review if you have a gap in the social media arena.

The article lists these 9:

  1. Crowdfire
  2. DrumUp
  3. Hootsuite
  4. Salesforce Marketing Cloud
  5. Sendible
  6. SocialOomph
  7. SocialPilot
  8. Sprinklr
  9. Sprout Social

 

About the Author

Mike Porter leads the Strategic Advisors team for Perficient. He has more than 21 years of experience helping organizations with technology and digital transformation, specifically around solving business problems related to CRM and data.

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