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Amazon Web Services

[Webinar] Take Your Contact Center to the Next Level with Amazon Connect

Amazon’s customer contact center handles millions of requests every day using technology that enables them to consistently provide world-class customer service.

And now you can leverage that same technology to transform your own contact center with Amazon Connect! Your customers demand a great experience and a high level of service – and you can give it to them with only minutes of set up.

Amazon Web Services - Avoid Contact Center Outages: Plan Your Upgrade to Amazon Connect
Avoid Contact Center Outages: Plan Your Upgrade to Amazon Connect

Learn the six most common pitfalls when upgrading your contact center, and how Amazon Connect can help you avoid them.

Get the Guide

Amazon Connect is a cloud-based contact center service that simplifies the delivery of exceptional customer service by offering a quick, scalable deployment, easy integrations with many CRM and ticketing systems, and simple navigation and usability.

Join us on Wednesday, February 28 at 1:00-2:00 p.m. Central time to learn more about Amazon Connect, including:

  1. Taking advantage of key features
  2. Designing a personalized experience for your callers
  3. How to take Amazon Connect beyond the classic contact center
  4. How to manage risk related to implementation and adoption

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Jane Louis, Microsoft Marketing Manager

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