Perficient & Forrester: How CX is Changing Commerce Business Models – WEBINAR

Join Perficient and our guest speaker from Forrester Research on June 1st at 11am CST for an informative webinar discussing the importance of having a customer-focused commerce model. The webinar, “How to Create a More Customer-Focused Commerce Model,” will be led by Steve Gatto, a commerce and digital experience specialist for Perficient’s digital agency, Perficient Digital. Yakkundi and Gatto will discuss and explore real world examples of changing commerce customer experience models.
As technology grows in its ubiquity, consumers and business-to-business buyers are turning to digital commerce for transacting what is needed in their lives. But their demands are growing – minimum expectations now include optimized user experiences, personalized content and offers, and advanced buying scenarios, all while demonstrating relevance to customers at the moment of engagement. While some companies respond effectively, others struggle to meet these demands.
This complimentary webinar will be 11 a.m. Central time on Thursday, June 1. Register here to receive instructions on how to access the live webinar.
To learn more, see our recently released press release below!
Business Wire

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