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My Colleagues Just Solved A Clin Ops Business Problem With…What?

With Appian. Yes, Appian. “I have no idea what that is…” Yes, I can read your mind.

Okay, okay, I’m not actually clairvoyant. But I do have a pretty good sense of the industry, and I know that Appian hasn’t become a household name, yet. But, the times they are a-changin’.

Appian is a business process management (BPM) technology platform that, for the past two years, has been named a “leader” in Gartner’s Magic Quadrant for Intelligent BPM Suites. I wrote about them last year because I thought the platform had promise for life sciences.

Here’s why: In essence, Appian enables non-technical people to build customized apps that solve virtually any business problem with little or no code.

Think for a minute about the computer system validation (CSV) implications of “little or no code.”

The absence of code significantly lowers the risk level of an application, and therefore the validation and change control efforts required to establish and maintain its compliance with 21 CFR Part 11. On top of the minimal code feature, Appian is also hyper-aware of the industry’s need to comply with 21 CFR Part 11 and the platform is designed to do so. It comes with validate-able user access controls, audit trails, signature-record linking, and so forth.

Alright, I’m guessing that I have your attention now, so let me circle back to the title of this post: the clinical operations business problem that my Appian colleagues just solved.

Perficient is an Appian implementation partner – we have a team of Appian experts in-house who work with us here in the industry practice to help life sciences companies use Appian to solve business problems.

Our Appian team just released a cutting-edge investigator portal application in the Appian “App Market!” Here’s a quick overview:

Perficient’s SiteConnect application allows study sponsors and/or contract research organizations (CROs) to provide clinical site personnel with information and self-service workflows that support smooth trial operations. Examples include:

  • Distribution and collection of site essential documents, including expiration notifications and a visual representation of a site’s document compliance
  • Maintenance of site contact information, such as names, addresses, and phone numbers
  • Site payment statuses and invoices, including a claim resolution process for sites to initiate
  • Resolution of clinical data discrepancies

There’s more, of course. To read the full description and see screenshots, click here.

The release of Appian SiteConnect is pretty exciting because it’s a very public way for all of you to see how a BPM platform – not something we normally associate with clinical operations – can be used in our quirky, but lovable, industry to solve real problems while complying with federal regulations.

We in life sciences are typically quite slow to adopt new technology, but, with Appian, we don’t need to be. Let us show you why – just fill out the contact form below!

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Marin Richeson

Marin joined the life sciences industry in 2001. Over the course of her tenure, she has held roles in clinical finance, IT, quality assurance, and validation. The diversity of her experience provides her with a unique perspective on the interconnectedness of this complex, multi-faceted industry. Marin Richeson is a lead business consultant in Perficient's life sciences practice.

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