Organizations today have their structures in place: customer data, historical records in data warehouses and well-built OLAP solutions. Either they have all of the implementations to expose that data as useful information or are working to set up an infrastructure to do so. However, they still find the process of integrating their information into one common platform to be a rather challenging process.
What if you could integrate all these siloed “data marts” further and get more insight into the information cube?
They have excellent ERP systems, which streamline different aspects of business lines such as material management, human resources, sales, supply chain management, and inventory control. They may also have an excellent CRM implementation in place that is able to help the organization understand customer usage patterns, get good insights into customer traffic, and help the organization serve both existing and new customers better.
Some technologies like MuleSoft offer excellent capabilities for integration platform as a service (iPaas), where all of these siloed business entities can be seamlessly integrated. For example, imagine of you could integrate the SAP ERP module of your organization with Salesforce CRM and control these aspects from single platform. Having such integrations would be beneficial to organizations in the long run. In addition, such ESB services could be deployed into the cloud, thereby off-loading some security, software patching, and more based on subscription models.
This also means, if one component had to be changed or updated, it would have minimal impact on the system, since everything else connects directly with the message broker but doesn’t have point-to-point communication or dependency.
Some additional advantages that can be leveraged from MuleSoft could be:
1. Location autonomy– message producers and message consumers may not need to keep records of each other. The message broker takes care of it.
2. Protocol independence and message exchange – you could have different components interacting with the broker on different components and data formats. All that protocol and data transformation would be handled by MuleSoft.
3. Scalability– more components can be added and business logic can be incrementally updated. However, while adding newer components, high-level service architecture needs to be kept in mind, so as not to cause performance bottlenecks on the ESB hub
For more information on MuleSoft implementations, how it can enable your organization, addressing the need to migrate into cloudHub or any custom solution, please contact us.