Integration & IT Modernization

DevOps Enables Healthcare Insurance Transformation

Developers have more access than ever to the right tools and resources that enable favorable development outcomes. Open source solutions over the past few years have gained particular interest for their low cost, agile, and interoperable characteristics, enabling the development and acceleration to market of mobile, web, and social solutions.

Such was the challenge of a regional insurance provider catering to nearly 20 million customers. Leadership looked to Perficient and our expertise in understanding the need to transform its online footprint and customer service strategies, particularly as information was disjointed and difficult to find on its website.

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We helped the firm build two projects over the course of several months on the MERN Stack, consisting of MongoDB, Express, React.js, and Node.js frameworks. They included:

  • A mobile application supported on the iOS and Android platform to help customers access their data and information, including health savings account (HSA) balances and the ability to find a doctor.
  • A customer engagement platform supporting both web and mobile-responsive needs. Similar to the mobile application, the technology offers customer gamification capabilities, call-to-action widgets, and text message notifications to stay top-of-mind.

Furthermore, we built these platforms with a DevOps philosophy, emphasizing continuous innovation and deployment to meet customer demands. As the organization matures and continues to expand, we expect these DevOps methodologies to add further value towards competing in the market.

Learn More

Are you interested in learning more about how DevOps can transform your organization’s development capabilities? Reach out to us at sales@perficient.com and download our Hybrid Cloud guide today.

About the Author

Albert Qian is a Marketing Manager at Perficient for our IBM PCS, DevOps, and Enterprise Solutions Partners focused on cloud computing technologies.

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