If you want better user adoption – invest in your people.
Change management is the process of getting people ready, willing, and able to accept and embrace new ways of working. The focus is not just on looking at the differences and changes; it requires a logical answer to the foremost question on everyone’s minds: “What’s in it for me?” Ultimately, organizational change management is about building trust, listening, and helping users understand the value of a new product or service – for both them and the company. It’s about making the project real for users, preparing them for the change, and ultimately achieving or exceeding the target return on investment (ROI).
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I have found some particularly eye-opening statistics about change management including the following from Prosci’s Best Practices in Change Management report.
Of projects effectively applying change management:
- 94% met or exceeded project objectives
- 81% were at or under budget
- 71% were on or ahead of schedule
The success of your organization’s initiatives depend on your people so if you want better user adoption – invest in your people.
Want to learn more about Change Management?
Our on-demand webinar, Why Organizational Change Management is Critical to Digital Transformation, answers common questions, including:
- What exactly is change management?
- How does it work?
- Why is it so important for digital transformation?
- What benefits should I expect?
- What are the first steps I should take?