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Dressing up a Portal: Ross Stores Employee Engagement

Ross Stores used Oracle WebCenter Portal and Content for their intranet and wanted to drive more employee engagement. Ross Dress for Less has 1,259 stores in 33 states and is the largest off-price apparel and home fashion retailer. For their employees, they needed ways to support discrete business processes and provide access to information for internal users along with business partners and suppliers.

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Perficient at Oracle OpenWorld 2015

They chose Oracle primarily because they had good experience and skills in Oracle WebCenter technologies and wanted quick wins for the project. While they gained some ground with Oracle Spaces, they found the user experience was not optimal and there was not enough functionality to attract users to the portal. They decided that a more engaging, personalized user experience was needed.

Ross decided to use Fishbowl’s Portal Solution Accelerator product that included a framework for mega menus, single page applications (SPA), page templates and other components. The components are modular SPA built on top of Oracle’s ADF and solves some of the issues around ADF generating html of the server.

Oracle has a new JET Framework that follows the same approach using SPA. Ross used this approach to build mobile responsive ADF Taskflows which would be impossible with straight ADF.

The presenter showed a demo of the framework in action displaying Taskflows, the SPA and a highly interactive portal.  The responsive site was a great improvement over the past portal site.


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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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