I’ll give that a try, thank you! And thanks again for all your posts!

Chris, it should behave like a time-based workflow does and fall out of the queue if criteria is no longer met. If you aren’t seeing that happen, I’d raise a case with Salesforce. This article may be helpful to reference when talking to them about expected functionality: https://salesforce.stackexchange.com/questions/138009/will-salesforce-process-builder-reevaluate-every-time-a-change-is-made-on-field

Hi Ryan, I apologize for the delay. I recommend joining success.salesforce.com and posting these kind of questions there for a speedy reply from product experts at Salesforce since I’m not always quick to respond to blog posts. There are user profile components to show a user’s profile information, but there isn’t a company directory kind of component. In the global search, you can return users there but you can’t browse for users anywhere out-of-box. Be sure to check out the Component section of http://appexchange.salesforce.com/ to see if an ISV has created this kind of custom component.

Yes, you can use custom CSS to override the styles of the featured topics component.

Thanks for this post. I wanted to know if it is possible to hide the white label that appears on the featured topic tile.

I’d like to have a designer draw up some “on brand” tiles and thus have the label of the featured topic added into the design, as opposed to the white labelled font being added. Do you know if this can be done?

best,
Wojciech

We’ve installed Napili template for our Employee Community and don’t seem to have an option to look at other community member profiles. Is there a component for this?

Hi Kara:
As a nonprofit, even the employee community license is pretty steep for 300 employees who may rarely use it. Can the chatter free license be used to log in to the community?

Hi Michele,
It sounds like you’d want to use an Employee Community License such as Employee Apps Starter, which allows users to submit cases. They are lower cost than full Salesforce licenses and give you access to Communities. Topics are like a hashtag in Twitter; they allow you to group posts by that topic. #bestpractices

Thanks George! It was definitely a bit confusing at first. An update that we just learned: if you have something that is a navigational topic and an article is tagged with it, on that article, you’ll see a link to view additional articles with that same topic. If none of the topics that you have tagged your article with are a navigational topic, that link will not appear even if the topics tagged to that article are also tagged to other articles.