Customer Experience and Design

One Of My Favorite Skype For Business (Formerly, Lync) Features

skype-for-business-life-sciences-pharma

 

Is she online yet? Is he free or in a meeting?

Customer Experience and Design - Build a Better Customer Experience with AEM on Microsoft Azure
Build a Better Customer Experience with AEM on Microsoft Azure

Businesses leveraging the two technologies together would now be able to harness their data for critical insights and predictions, connect customer touchpoints across their business, and drive brand loyalty and growth.

Get the Guide

Ugh, how many times a day do you find yourself wondering whether your colleague is available for a chat?

Relax. And quit checking your instant messenger (IM) every five seconds. With Skype for Business (formerly, Microsoft Lync), your needs are met by one of my favorite features: Status Change Alerts. Simply right-click on a contact’s name and select Tag for Status Change Alerts in the drop-down. Tada! The next time they come online or drop offline, you’ll see a little pop-up. No more obsessively checking your IM window to see if they’re around. 

For life sciences companies, many of them which operate on a global scale, consistent, reliable, and fast communication is a vital part of doing business. This is why a unified communications (UC) system has become an industry standard.

If you’re seeking to implement Skype for Business as your UC solution, or if you are interested in migrating away from Microsoft Lync or Office Communicator, give us a shout.

About the Author

Sr. Marketing Manager, Industries, Perficient

More from this Author

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Subscribe to the Weekly Blog Digest:

Sign Up