Customer Experience and Design

The Gift of Communication to Assist in the Fight Against Ebola

In the spirit of the holidays Perficient is joining Partners In Health to help fight the Ebola outbreak in West Africa, by providing communication tools that enhance communication and collaboration for the more than 1.5 million users.The Gift of Communication to Assist in the Fight Against Ebola

Founded in 1987, Partners In Health (PIH) works to strike at the root causes of illness by weaving together clinical and social support for poor and marginalized patients, by training local healthcare providers in the communities they serve, and by advocating for global policy change.

Resource allocation at PIH has always prioritized the needs of people over systems. While the current email system attempted to meet PIH requirements for 10 years, there were significant deficiencies and it was very expensive to maintain. It was common to lose email service for a period of days. PIH applied and received a grant from Microsoft for Office 365 subscriptions and they selected Perficient to help with the migration.

Perficient migrated PIH infrastructure to the cloud and developed and executed a comprehensive organizational change management (OCM) program . “When looking at technology solutions providers, Perficient’s proven track record in the healthcare industry and demonstrated Microsoft cloud services expertise stood out immediately,” said Dave Mayo, CIO, Partners In Health. “Thanks to our partnership with Perficient, we are adopting a consolidated, reliable platform for colleague interactions – one that enables us to more effectively serve our world’s most vulnerable. We are immensely grateful for Perficient’s generosity and support of our efforts.”

Office 365 will allow users to access email from anywhere in the world on any computer or mobile device with access to the Internet. OneDrive for Office 365 will enhance collaboration among all PIH users, both domestically and internationally. The platform will provide PIH with a reliable and secure communication toolbox, including storage and collaboration tools. Deployment of Office 365 across PIH sites in Africa, Haiti, Russia, and the U.S. will enable PIH’s mission to provide a preferential option for the poor in health care and will be an important tool to enhance communications as they respond to the Ebola outbreak in West Africa.

“The mission and values of Partners In Health firmly align with Perficient’s aim to be responsible, active corporate citizens in our larger community,” said Jeffrey Davis, Perficient’s chief executive officer and president. “We are honored to support Partners In Health’s mission as it works to attend to the needs of underserved populations and improve the quality of health for all.”

Read the entire press release here

Visit www.pih.org learn more about Partners in Health or to make a donation.

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Kate Tuttle

Kate Tuttle is a senior marketing professional with more than 13 years of marketing experience in both B2B and B2C environments. She has more than 7 years of healthcare industry experience and is passionate about technology and its impact on consumer experience.

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