Customer Experience and Design

How Enterprise Mobility Management Can Improve Patient Care

In Healthcare Connectivity is not Collaborating

Healthcare is an ever-changing industry, and healthcare organizations continue to face the challenge of improving the quality of care while remaining compliant with industry standards. Depending on the diagnosis, the patient journey can include transfers between acute, post-acute, ambulatory care and home-health care organizations. As a result of these often-frequent transitions in care settings, the patient’s quality of care and overall safety can be compromised.

How Enterprise Mobility Management Can Improve Patient CareEnterprise Mobility Management (EMM) allows healthcare organizations to securely and more efficiently exchange clinical data while remaining compliant with industry regulations such as HIPAA requirements. The use of mobile technologies and applications can help make this transition across the continuum of care smoother resulting in fewer hospital re-admissions and better patient outcomes.

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By 2020, a projected 70 percent increase in home health aides signifies the importance of secure device management solutions outside of traditional care facilities. EMM provides organizations with the technology needed to positively impact patient care throughout the entire patient journey regardless of the treatment location.

What will it take to get us there?

  1. IT administrators need to begin to focus on how they can extend existing standard health data processes to mobile devices.
  2. These mobile devices need to enable care providers to access and enter data into Electronic Medical Records (EMRs), manage prescriptions and patient financial data, among other data sources. This should all be able to happen in real time, from anywhere and is especially important for home health providers, so they can enter data from the patient’s home, on their mobile devices.
  3. Home health organizations need secure tablets and smartphones to ensure secure and protected medical record access. The need for mobility management and security are now more important than ever as the delivery of care continues to expand beyond the traditional clinical setting.

EMM will provide the security and medical record access needed to ensure quality of care and patient safety across the entire continuum of care.

 

About the Author

Kate Tuttle is a senior marketing professional with more than 13 years of marketing experience in both B2B and B2C environments. She has more than 7 years of healthcare industry experience and is passionate about technology and its impact on consumer experience.

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