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Webinar Recap: Lync Online – Changing the Way We Communicate

This Wednesday, we held a webinar, “Lync Online: How the Cloud Is Changing the Way We Communicate.” During the session, Keenan Crockett, Perficient Lync Team Lead & Sr. Solution Architect, and Trevor Miller, Senior Technical Consultant here at Perficient, teamed up to show us the functionality, requirements, and best practices of Lync Online and Lync in a hybrid environment. Lync Online is Microsoft’s hosted communications service that connects people anytime and from virtually anywhere by delivering the collaboration capabilities of Lync Server 2013 in the cloud. lync-logo
Keenan kicked off the webinar with a feature comparison of Lync 2013 on-premises vs. Lync Online. This included a breakdown of the features that are available in both, but at the same time, slightly different in the cloud-based service – such as federation, dial-in conferencing, and photo management. He also provided diagrams exemplifying the process of Lync on-premises and Lync Online.
Next, Trevor walked through Lync in a hybrid environment, and answered a popular question – what about Lync Hybrid Voice? He explained the infrastructure necessary to support Lync Hybrid, showed attendees an example of the architecture, and also reviewed best practices and limitations, with an emphasis around policies. Trevor then discussed important voice, conferencing, and ACP considerations. For example, do you need to integrate with your existing PBX? The answer is YES.
Keenan wrapped up by reviewing a typical customer migration scenario and the recommendations given that particular situation. Although he was a little short on time, you can see the slides below for an additional migration scenario. For the full webinar replay, click here.

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Taylor Rhyne

I work closely with our content management practices and partners at Perficient to lead marketing efforts designed to increase awareness and impact pipeline. I have experience in a variety of industries and have spent the last decade creating multi-faceted campaigns, working to integrate various channels into the plan and maximize effectiveness.

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