https://blogs.perficient.com/2014/01/06/top-5-of-the-10-most-important-service-cloud-enhancements-to-implement-in-2014/ Expert Digital Insights Tue, 07 Jan 2014 16:36:03 +0000 hourly 1 https://blogs.perficient.com/2014/01/06/top-5-of-the-10-most-important-service-cloud-enhancements-to-implement-in-2014/#comment-1264 Tue, 07 Jan 2014 16:36:03 +0000 http://blogs.perficient.com/salesforce/?p=6701#comment-1264 Great list! Too many companies neglect the service cloud console in their initial implementation. It’s probably the most productivity-enhancing tool any call center or service organization could ever implement…and now it’s available for Sales Reps too!

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