What Will the Future of Bill Pay Look Like?
Join Perficient and our esteemed team of industry experts and panelists at 3:15 pm today in Ironwood 8 as we examine the future of bill pay. Emerging mobile and online innovations are gaining momentum and capturing the attention of consumers. You won’t want to miss this session as we answer these questions and help prepare retailers, bill providers, and financial institutions for the next wave of digital payment capabilities!
- Billers are evolving electronic bill presentment capabilities but still lack fully integrated “omni-channel” billing experiences.
- Current online and mobile bill pay services are meeting the needs of digital consumers today.
- Online and mobile bill payment will be a winner-take-all market with a single entity managing more than that 50% of the market by 2020.
Today’s speakers are leaders in the Digital Mail and Application category with products that simplify, consolidate and manage consumer’s most important documents, bills, bank accounts and statements. They are visionaries in emerging online consumer offerings and mobile bill pay as their platforms enable consumers to access their accounts and bills wherever, whenever they want.
Jeff Fisher, Director of Financial Services at Perficient (Moderator)
Jeff Fisher currently leads technology delivery for Perficient’s Financial Services practice providing C-level advisory services across North America, working with Fortune 1,000 clients in the banking, insurance, and capital markets industries. In this role, Jeff provides industry subject matter expertise and has served as a client strategist and interim CIO for clients alongside Perficient’s extensive strategic partner capabilities and technology platforms. Jeff has more than 20 years of experience in financial services leading strategy, development, design and implementation of enterprise initiatives. Prior to Perficient, he provided IT leadership over enterprise systems and processes at companies like Capital One, Federal Reserve and Visa.
Good UX Means Good Business
In a world where technology is rapidly advancing and user expectations are rising, it’s no longer enough to have an average user experience; to delight your users and surpass your competition you must strive for the exceptional.
As president of Volly, Pitney Bowes, Chuck Cordray is responsible for leading and growing Volly™, a secure cloud-based digital mail delivery platform which will empower consumers to view, organize, and manage bills, statements, and other content from multiple providers using a single application. Chuck joins Pitney Bowes from the Hearst Corporation, where he served as senior vice president and general manager of Hearst Magazines Digital Media.
Guy brings nearly two decades of management, strategy and product development experience to Check. Since founding Check in 2007, Guy raised $25 million in venture capital funding and grew its users to more than 5M. At Hewlett-Packard, Guy led M&A and strategy for its Business Intelligence unit. At Mercury Interactive, Guy managed an international team of engineers that built products generating $350M in sales.
Gordon Adams, President of Zumbox (Panelist)
Gordon Adams is the CEO of Zumbox, Inc. Zumbox, a cloud-based, digital mail and document solution, is leading the transformation of the traditional postal mail market from analog to digital. Prior to Zumbox, Gordon was responsible for bringing a similar transformational technology, RFID, to the retail industry where he served as SVP of sales and delivery for startup, Vue Technology, and then upon the successful acquisition of Vue by Tyco International Gordon lead Tyco’s Store Performance Solutions group. In addition to these technology startups, Gordon spent a major portion of his career at global professional services and outsourcing firms including IBM, EDS and Affiliated Computers Systems where he held a number of senior leadership positions.