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5 Guiding Principles of a Successful Center of Excellence (CoE)

Successful Center of ExcellenceA Center of Excellence (CoE), sometimes referred to as a “competency or capability center”, is typically a small team within an organization working cross-functionally to build on the organizations past experiences to avoid reinventing the wheel after each project. A few ways the CoE accomplishes this is by:

  • Providing leadership
  • Best practice knowledge share
  • Offering support/training
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Basically, the CoE is invested in the organizations overall success and will focus time and resources to specific areas or practices critical to the organizations overall success. The CoE should create value through supporting continuous improvement and eliminating waste.

Jim Miller, an IBM Certified Advanced Solution Expert and lead for Perficient’s national financial performance management practice, recently wrote a white paper on the five guiding principles of a successful CoE. Jim’s five principles that will provide direction and focus for the CoE are:

  1. Define and Develop
  2. Examine and Exploit
  3. Measure and Market
  4. Govern and Guide
  5. Stabilize and Support

To learn more about the five guiding principles of a successful CoE, download the white paper here.

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Callie Jones

My name is Callie and I'm the digital marketing manager at Perficient. I spend most of my days managing Perficient's online and social media presence, which includes Perficient's IBM, Microsoft and Oracle practices. I came to Perficient through the acquisition of PointBridge in February 2012, where I was the content marketing specialist. Prior to that, I spent three years at Hubbard One, a Thomson Reuters business, marketing software and services to law firms. I grew up in Minnesota and graduated from the University of Minnesota-Twin Cities with a degree in journalism and mass communications. Like most Minnesotans, I have an affinity for the state and it’s summers.

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